Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

MXF Playback issues

Community Beginner ,
May 14, 2024 May 14, 2024

I am editing after a 5 mins or so I hit the space bar nothing will play and every clip is just a blank with a black screen. Premiere is not frozen, I can save, I just about do anything but the clip playback preview is just blank. I have to keep closing premiere and open it up back for it to work and play. It very much annoying. I also can't move a clip, I have to wait 1 min for it to move and then when I hit the play button and stop the clip wont move again. I am editing with .Mxf File shot on Alexia Mini LF. It's making my process very slow to work on a project, which the deadline is tomorrow.

Bug Needs More Info
TOPICS
Editing and Playback
582
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , May 30, 2024 May 30, 2024

Thanks for providing these details, @default23138202hb3rbg. The team may need a bit more info. I hope they can assist you ASAP.

 

Thanks,
Kevin

Status Needs More Info
Translate
10 Comments
Community Expert ,
May 14, 2024 May 14, 2024

You're probably going to have to give some details of your hardware. What format are you shooting, ArriRaw or ProRes?

Translate
Report
LEGEND ,
May 14, 2024 May 14, 2024

Op1-a by any chance?

Translate
Report
Community Beginner ,
May 14, 2024 May 14, 2024

Hello

 

Apple M2 Max 12-Core CPU

64GB Unified RAM | 1TB SSD

38-Core GPU | 16-Core Neural Engine

Translate
Report
Community Beginner ,
May 14, 2024 May 14, 2024

MXF File details: Wrapper type: MXF OP1a (type: SingleItem SinglePackage MultiTrack Stream Internal) File generated by: ARRI, ALEXA Mini LF (SUP 7.01.00) Apple ProRes 4444 Progressive

Translate
Report
LEGEND ,
May 14, 2024 May 14, 2024

I've seen issues posted with Op1-a mxf. In another thread a staffer asked how it was imported into Pr, drag/drop from Finder/Explorer, MediaBrowser, what?

 

There are still a couple formats that actually the MediaBrowser panel and the Import page (oddly enough) handle better. If you didn't, might try using Import page or MediaBrowser on one of the files, see if it works.

Translate
Report
Community Beginner ,
May 14, 2024 May 14, 2024

I actually drag it from the finder onto the timelime first. Then made bin file folders and labels. I will try that way and let you know. Thank you.

Translate
Report
Adobe Employee ,
May 17, 2024 May 17, 2024

How did it work, @default23138202hb3rbg? Please let us know.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Translate
Report
Community Beginner ,
May 17, 2024 May 17, 2024

It did not work. I am still having the issues. The new version of premiere doesn't make it even better. This new release is full of bugs. 

Translate
Report
Adobe Employee ,
May 30, 2024 May 30, 2024

Are you using any plugins?  Can you try holding shift while opening premiere and then clear the cache.

Translate
Report
Adobe Employee ,
May 30, 2024 May 30, 2024
LATEST

Thanks for providing these details, @default23138202hb3rbg. The team may need a bit more info. I hope they can assist you ASAP.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Status Needs More Info
Translate
Report