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MXF Playback issues

Community Beginner ,
May 14, 2024 May 14, 2024

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I am editing after a 5 mins or so I hit the space bar nothing will play and every clip is just a blank with a black screen. Premiere is not frozen, I can save, I just about do anything but the clip playback preview is just blank. I have to keep closing premiere and open it up back for it to work and play. It very much annoying. I also can't move a clip, I have to wait 1 min for it to move and then when I hit the play button and stop the clip wont move again. I am editing with .Mxf File shot on Alexia Mini LF. It's making my process very slow to work on a project, which the deadline is tomorrow.

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Editing and playback

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correct answers 1 Pinned Reply

Adobe Employee , May 30, 2024 May 30, 2024

Thanks for providing these details, @default23138202hb3rbg. The team may need a bit more info. I hope they can assist you ASAP.

 

Thanks,
Kevin

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Community Expert ,
May 14, 2024 May 14, 2024

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You're probably going to have to give some details of your hardware. What format are you shooting, ArriRaw or ProRes?

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LEGEND ,
May 14, 2024 May 14, 2024

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Op1-a by any chance?

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Community Beginner ,
May 14, 2024 May 14, 2024

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Hello

 

Apple M2 Max 12-Core CPU

64GB Unified RAM | 1TB SSD

38-Core GPU | 16-Core Neural Engine

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Community Beginner ,
May 14, 2024 May 14, 2024

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MXF File details: Wrapper type: MXF OP1a (type: SingleItem SinglePackage MultiTrack Stream Internal) File generated by: ARRI, ALEXA Mini LF (SUP 7.01.00) Apple ProRes 4444 Progressive

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LEGEND ,
May 14, 2024 May 14, 2024

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I've seen issues posted with Op1-a mxf. In another thread a staffer asked how it was imported into Pr, drag/drop from Finder/Explorer, MediaBrowser, what?

 

There are still a couple formats that actually the MediaBrowser panel and the Import page (oddly enough) handle better. If you didn't, might try using Import page or MediaBrowser on one of the files, see if it works.

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Community Beginner ,
May 14, 2024 May 14, 2024

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I actually drag it from the finder onto the timelime first. Then made bin file folders and labels. I will try that way and let you know. Thank you.

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Adobe Employee ,
May 17, 2024 May 17, 2024

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How did it work, @default23138202hb3rbg? Please let us know.

 

Thanks,
Kevin

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Community Beginner ,
May 17, 2024 May 17, 2024

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It did not work. I am still having the issues. The new version of premiere doesn't make it even better. This new release is full of bugs. 

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Adobe Employee ,
May 30, 2024 May 30, 2024

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Are you using any plugins?  Can you try holding shift while opening premiere and then clear the cache.

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Adobe Employee ,
May 30, 2024 May 30, 2024

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Thanks for providing these details, @default23138202hb3rbg. The team may need a bit more info. I hope they can assist you ASAP.

 

Thanks,
Kevin

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