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5

No "Timeline" settings in the "Preferences" of Version 24.0

Explorer ,
Oct 18, 2023 Oct 18, 2023

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Installed a trial of the new version of PR on my laptop to give it a test run of the 24.0. Reinstalled 3 times already but I can't see the Timeline settings in the Preferences.

 

Is it just me or my machine?

 

Hoping anyone could chime in. Thanks.

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correct answers 1 Pinned Reply

Adobe Employee , Mar 20, 2024 Mar 20, 2024

Hello, @RMMedia and others on the thread,

We have a repeatable issue, so it's likely a bug that needs addressing. However, the team could use a bit more information about your system and media in order to reproduce the issue and fix it.

 

One thing I am wondering about is your Premiere Pro licensing. Are you in an enterprise or educational environment? Let us know.

 

Thanks,

Kevin

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24 Comments
Explorer ,
Oct 18, 2023 Oct 18, 2023

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Anyone currently in version 24.0 have this problem?

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Adobe Employee ,
Oct 19, 2023 Oct 19, 2023

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@RMMedia Hm, I don't see this on my systems. While I don't usually like to advise resetting your preferences as the first step, this is a case where that might need to happen. Could you try this?

  1. Quit Premiere Pro
  2. Hold the Shift key, then launch Premiere Pro again
  3. Check only "Reset App Preferences"
  4. Click Continue

 

Does that fix it?

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Explorer ,
Oct 24, 2023 Oct 24, 2023

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Tried resetting the Preferences but still same. I found this issue also on reddit with the same version 24.0.

https://www.reddit.com/r/premiere/s/412YVmjTIi

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Explorer ,
Oct 26, 2023 Oct 26, 2023

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Thanks for the reply. At least I know now that I'm not alone with this problem or it is unique a bug seen only by me.

I have used the workaround posted in the reddit thread page to continue use version 24.0 for me to change settings in the missing part of the preferences.

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Contributor ,
Nov 02, 2023 Nov 02, 2023

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Yes, same problem here. Seems to be a bug in v24.0

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Community Beginner ,
Nov 25, 2023 Nov 25, 2023

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same here

instead of timeline preferrences i am seeing sync settings

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New Here ,
Jan 01, 2024 Jan 01, 2024

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Try installing Creative Cloud Desktop and enable all settings in the "Sync Settings" section. My Timeline settings enabled by doing that.

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New Here ,
Jan 01, 2024 Jan 01, 2024

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Screenshot 2024-01-01 185203.png

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Community Expert ,
Jan 01, 2024 Jan 01, 2024

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Sync Settings are supposed to be there. Here's what a full list of prefences looks like in 24.1

 

MyerPj_0-1704138597851.png

 

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Explorer ,
Jan 18, 2024 Jan 18, 2024

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I have same problem with trial version of adobe premiere pro 2024

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New Here ,
Feb 29, 2024 Feb 29, 2024

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I am facing the same bug. Version 24.2.1. is there a solution yet?

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Community Expert ,
Feb 29, 2024 Feb 29, 2024

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As before, I still have the Timeline tab in Preferences.

Win11 22H2 -- PP 24.2.1

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Community Expert ,
Feb 29, 2024 Feb 29, 2024

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Several users have reported they are missing the Timeline in the Preferences.

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New Here ,
Mar 07, 2024 Mar 07, 2024

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Has anyone experienced differnt behavior, such as a resolution, with updating to 24.2.1?

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Community Expert ,
Mar 07, 2024 Mar 07, 2024

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@ianlf10 

 

you have a different question, please make a new thread and post comp specs, Premiere version and build.
Also screenshots of MediaInfo info in Treeview on footage used, sequence settings and export settings.

https://mediaarea.net/en/MediaInfo

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New Here ,
Mar 07, 2024 Mar 07, 2024

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I do not have a different question. I'm asking if anyone has seen this issue being resolved with the latest premiere release. 

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Community Expert ,
Mar 07, 2024 Mar 07, 2024

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You do have a different question: It's not related to the OPs original question.

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New Here ,
Mar 07, 2024 Mar 07, 2024

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It's ok. It most assuredly is. 

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Community Expert ,
Mar 07, 2024 Mar 07, 2024

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My Windows finally updated to 23H2, same results:

 

As before, I still have the Timeline tab in Preferences.

Win11 23H2 -- PP 24.2.1

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New Here ,
Mar 07, 2024 Mar 07, 2024

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You're running 24.2.1 on your Win10 machne with this issue?

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New Here ,
Mar 20, 2024 Mar 20, 2024

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Correct - it is a BUG in the latest version.
Workaround is to copy your prefs file from 2023 version and replace 2024 file.
Or, edit the prefs file directly (make sure PPro is closed while you do this).

 

C:\Users\Name\Documents\Adobe\Premiere Pro\24.0\Profile-Name\Adobe Premiere Pro Prefs

 

edit or add the settings you want.

thanks Reddit for the correct answers. As usual.

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Community Expert ,
Mar 20, 2024 Mar 20, 2024

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Deleted.

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Adobe Employee ,
Mar 20, 2024 Mar 20, 2024

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Hello, @RMMedia and others on the thread,

We have a repeatable issue, so it's likely a bug that needs addressing. However, the team could use a bit more information about your system and media in order to reproduce the issue and fix it.

 

One thing I am wondering about is your Premiere Pro licensing. Are you in an enterprise or educational environment? Let us know.

 

Thanks,

Kevin

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New Here ,
Mar 29, 2024 Mar 29, 2024

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LATEST

@Kevin-Monahan only one of two identitcal systems has this issue.  They are both running Creative Cloud enterprise.

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