Skip to main content
R
RMMedia
Known Participant
October 19, 2023

No "Timeline" settings in the "Preferences" of Version 24.0

  • October 19, 2023
  • 返信数 29.
  • 17428 ビュー

Installed a trial of the new version of PR on my laptop to give it a test run of the 24.0. Reinstalled 3 times already but I can't see the Timeline settings in the Preferences.

 

Is it just me or my machine?

 

Hoping anyone could chime in. Thanks.

    返信数 29

    jamieclarke
    Community Manager
    jamieclarkeCommunity Manager
    Community Manager
    October 29, 2024

    Updating Status to Fixed in 24.3

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    October 9, 2024

    Can you try signing in as @Dwew37346017vryc suggested?

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
    N
    Nagida
    Participant
    October 5, 2024

    i have the same problem, no timeline settings

    D
    Dwew37346017vryc
    Participant
    August 3, 2024

    You have to "sign in" to your account from the application in the Help section. It really helped me 

    D
    Dirand3731448093y8
    Participant
    June 5, 2024

    yeah same problem!

    ianlf10
    ianlf10
    Participating Frequently
    March 30, 2024

    @Kevin-Monahan only one of two identitcal systems has this issue.  They are both running Creative Cloud enterprise.

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    March 20, 2024

    Hello, @RMMedia and others on the thread,

    We have a repeatable issue, so it's likely a bug that needs addressing. However, the team could use a bit more information about your system and media in order to reproduce the issue and fix it.

     

    One thing I am wondering about is your Premiere Pro licensing. Are you in an enterprise or educational environment? Let us know.

     

    Thanks,

    Kevin

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    March 20, 2024

    Deleted.

    A
    Anonymous
    March 20, 2024

    Correct - it is a BUG in the latest version.
    Workaround is to copy your prefs file from 2023 version and replace 2024 file.
    Or, edit the prefs file directly (make sure PPro is closed while you do this).

     

    C:\Users\Name\Documents\Adobe\Premiere Pro\24.0\Profile-Name\Adobe Premiere Pro Prefs

     

    edit or add the settings you want.

    thanks Reddit for the correct answers. As usual.

    ianlf10
    ianlf10
    Participating Frequently
    March 7, 2024

    You're running 24.2.1 on your Win10 machne with this issue?

    さらに返信を表示
    契約条件Accessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices