P: adobe premiere error 0xc0000142

[Ultimadiac]

I had an issue with Premiere not sending the projects to Encoder, then I noticed they both have a new update so unfortunately I updated them.

Since then I am can't start either of them getting the error 0Xc0000142 message. Other adobe applications such as After Effects, Audition and Photoshop are still working fine.

I have tried the following fixes depending on what I found on the internet:

* Uninstall and reinstall the applications.

* Turn off / Unplug my second monitor. (tried with both monitors).

* Made sure windows is up to date.

* Reverted to an older version of windows.

* Disable all windows startup programs.

* Turn off windows defender / enable premiere and adobe CC through it.

My PC is strong enough for the CC applications, and I never had any issue with them while they are running, but I am noticing that everytime there is an update I am facing a new issue right afterwards.

Any idea what I can do? I was working on a project I need to export ASAP!

[manoj_7925]

adobe premiere pro.exe application error the application was unable to start correctly (0xc0000142).

[Edit Videos]

Good day Adobe Community,

To avoid this error, we are simply rolling back to the previous versions of Premiere Pro, Media Encoder, After Effects and Audition.

This error occurs when we attempt to load any of these apps of the latest updates through normal means, such as a desktop icon, etc. If we attempt to load these apps via CC hub, nothing happens, not even an error message shows.

Since rolling back fixes everything and there is no mission critical functions that are needed in the latest updates for us, we will simply wait it out before updating again.

Attached is an example of the error message.

[R Neil Haugen]

Wow, that would be annoying.

I've got the full CC subscription, use a number of the apps on my PC, and haven't had this ... ever. So I'm wondering where to start.

Such as ... did you try holding down shift on launch, and selecting to delete all cache files? Or reset prefs?

[13macfil]

The whole update process in the creative cloud app seems to be rotten - it started with: cannot open premiere 25.2.3 with the error code "corrupt or not fully loaded ". Opening u the creative cloud app, which tried to update to 25.3 but it is stuck at 13% . So nothing works. I tried to uninstall premiere pro but as this only works through the Creatie cloud app it fails to. 

Now what? 

[Edit Videos]

Good day Adobe Community,

I have good news, bad news and weird news.

The good news is, my personal PC, a 3 1/2 year old Dell XPS tower with Windows Home edition, installed all four of these CC updates using the federated account with no problem (using the same license, of course, as per two device usage). As expected, the old taskbar pinned icons disappeared, and I pinned the new ones. Each app opens fine.

I recall, about a month or so ago, on our older Dell tower Precision workstations (about 3 year old machines that are going back), the installation process went the same way.

However, the new installations, with the very 'new' Windows (we use Enterprise edition also), is not working so well with our Dell Mobile Precisions. So we will refrain from installing these new updates for a while, which works out for us, as we have an extended project set that will last for about another month, so there is no use updating in the middle of a project set.

Attached is confirmation of the same error message, when attempting again, to install the newer updates. As the picture shows, I even went to the file.exe and held down the shift key, etc. The apps also do not open up in the CC hub at all, as in, not even an error message may flash.

Yet when I revert back to the previous versions, they work fine.

Even more strange (this is the weird news), we have a multi-purpose Dell Mobile Precision also on hand, as a backup editing machine—does not even call for the new updates! I even activated the check updates button and the new updates do not show (yet). Of course, this account on this machine is not our personal accounts, but more of a department account, but generally set up the same way. So I find it really strange that the updates do not even show up for this particular machine set.

The very new Windows does have some quirks, but there is nothing we do to alter any installation parameters, its whatever the defaults are.

We will try some more things again about 3 to 4 weeks from now, as we do need some Dell updates, such as docking station firmware.

[MyerPj]

* Made sure windows is up to date.

* Reverted to an older version of windows.

What version of Windows are you using? How did you 'revert'?

[Ultimadiac]

I ended up reverting to an older version of Premiere and Encoder. This helped me finish my job, but still for some reason Premiere doesn't send projects properly to Encoder so I had to export through Premiere itself.

But yeah, as for the error 0xc0000142, only reverting to older versions of the adobe products helped me with that.

[Ultimadiac]

I was in hurry when I wrote the post and I think I didn't phrase that line correctly. You can uninstall any widnows update that was done recently, just type "uninstall updates" on the search bar and you can see each update with its date and time.

[tos-82]

I have this also this error.

Lightroom classic works fine, but not Premiere (25.3) or after effects.

I tried remove AE, Media encoder and Premiere, and re-installed them from cloud desktop. Nothing

[IanB_360]

Hi @Ultimadiac 

and welcome to the Premiere Pro Forum community.  Thank you for taking your time to report a problem. The team just needs a little more information to begin troubleshooting. The link here How to Report a Problem , has steps to providing more information about your bug that can help us identify the issue. 
Here to help.

Ian

[Edit Videos]

Good day Adobe Community,

After waiting a few weeks, I reinstalled the newest builds and the error messages are gone and the apps are loading as normal. One of my coworkers, she also had the exact same thing happen (same PC specs) and had to revert to the previous builds, but appears that the apps are loading normal with the latest builds.

Thank you for the fix!

[jmjhb]

Bonjour,

Lorsque je clique a droite sur une piste audio et selectionne "Modifier l'élement dans Adobe Audition", j'ai l'erreur : L'application n'a pas réussi à démarrer correctement (0xc0000142). Cliquez sur OK pour fermer l'application."

Quelqu'un a déjà eu ce problème ? comment le résoudre ?

[R Neil Haugen]

First, are both Premiere and Auditiont the same 'version' ... check the specific numbers in the Help menu "About ... " item.

Second suggestion, reboot the computer, launch Audition, then launch Premiere and try.