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P: Duplicate frame markers only showing on one clip in 24.1

Explorer ,
Dec 14, 2023 Dec 14, 2023

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A new bug with 24.1: Duplicate frames markers in the timeline is only showing on one of the two clips with duplicate frames (rather than both). It seems to be showing only the new clip, not the original.

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User experience or interface

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correct answers 2 Pinned Replies

Adobe Employee , Apr 04, 2024 Apr 04, 2024

Hi @Editor Jim, @Rafael Moses@Westy HJ@BPGII, and @kinoks,

Please check out Premiere Pro Beta 24.4. This issue should be fixed.

 

Note: Legacy issues relating to multiple imported instances of the same clip and audio only clips, still remain.

 

Let the community know if the issue is resolved in Premiere Pro Beta. Sorry for the frustration.

 

Thanks,
Kevin

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Adobe Employee , Jun 13, 2024 Jun 13, 2024

Hello Community,
I updated the status of the bug report to Investigating since a few people are seeing instances of the bug that was already supposed to be fixed.

 

I hope the team can resolve this issue as soon as possible. Sorry for the continued frustration.

Thanks.
Kevin

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Community Beginner ,
May 01, 2024 May 01, 2024

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I'm still seeing this bug regularly in 24.3.0.

 

Here is an example using an UHD ProRes HQ master of a piece of Getty stock footage:

 

MacStudio M2 Max, macOS 13.6.6, Premiere 24.3.0. Working out of a Premiere Production and using network storage (EditShare).

 

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Community Beginner ,
May 07, 2024 May 07, 2024

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24.4 Beta does not fix the dupe detection issue. See attached photos.

 

Single clip in timeline

single clip.png

Alt Click and drag to dupe clip in timeline

Click Drag.png

Delete Original clip and dupe line still active on the alt click drag clip.

Delete og clip.png

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Community Beginner ,
May 07, 2024 May 07, 2024

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Forgot to add this to show im using Beta 24.4

Screenshot 2024-05-07 082118.png

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Community Beginner ,
May 07, 2024 May 07, 2024

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I already posted this in the other thread related to this bug, but I too am still seeing this in 24.3.0.

 

Here is an example using an UHD ProRes HQ master of a piece of Getty stock footage:

 

 

MacStudio M2 Max, macOS 13.6.6, Premiere 24.3.0. Working out of a Premiere Production and using network storage (EditShare).

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Adobe Employee ,
May 07, 2024 May 07, 2024

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Hello @Remote Index,

Thanks for the input. I can report this to the documentation team.

 

However, it is common for bugs to be fixed in a new version, and only with fresh media. So, a fix might not remedy sequences in a new version that contain bugs from a previous version.

 

Sometimes copying/pasting clips into a new sequence can work, other times you may have to reconstruct the sequence

 

This is the case with all NLEs I've used and worked on over the years.

 

Thanks,
Kevin

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Adobe Employee ,
May 07, 2024 May 07, 2024

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Hello @EHill,

Is this a new sequence or a sequence from an updated project? Let us know.

 

Thanks,
Kevin

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Community Beginner ,
May 07, 2024 May 07, 2024

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@Kevin-Monahan the test I shared was in a brand new sequence, but both the production and the project I was working out of were created in 24.2.1.

 

Making a new project within the existing production exhibits the same behavior, even with new media imported into the new project.

 

However, making a new production AND a new project, dupe detection behaves as expected. I so hope this is the fix! Dupe detection is such a neccessary feature in our workflow.

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Adobe Employee ,
May 08, 2024 May 08, 2024

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Brian5ECC  Do you happen to have more than one instance/copy of the clip in your Project panel? If so, this is still an open issue that has not been resolved yet. We also have open issues with audio tracks not always properly updating and Copy/Paste then Undo not properly updating.

 

Thank you for the updates.

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New Here ,
May 11, 2024 May 11, 2024

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@Kevin-Monahan@Editor1961 ,  I'm seeing this bug in 24.3.0 : Duplicate frames markers in the timeline is only showing on one of the two clips.

IT CAN BE RESOLVED if you close the timeline panel and open it again. But the idea is not to have to do this, right????

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Community Expert ,
May 11, 2024 May 11, 2024

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@Carolina Aular,

 

Not all users are experiencing this in 24.3. Can you provide more information?

 

For example, @EHill  indicated that "making a new production AND a new project, dupe detection behaves as expected." Are you using Productions? Have you tried this with a new project (and new production if using that)?

https://community.adobe.com/t5/premiere-pro-bugs/p-duplicate-frame-markers-only-showing-on-one-clip-...

 

And from @Trent Happel, "Do you happen to have more than one instance/copy of the clip in your Project panel?"

https://community.adobe.com/t5/premiere-pro-bugs/p-duplicate-frame-markers-only-showing-on-one-clip-...

 

Thanks.

 

Stan

 

 

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New Here ,
Jun 05, 2024 Jun 05, 2024

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I am encountering the same issue. Hopefully it will be resolved soon.

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Community Beginner ,
Jun 12, 2024 Jun 12, 2024

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I don't think this has been fixed yet - I've noticed this affects clips that have been unlinked or decoupled from the audio tracks.

Works fine when the clips are in their "original" form of video and audio clips.

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Adobe Employee ,
Jun 13, 2024 Jun 13, 2024

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NJAsaladfingers I tried a quick check with unlinked clips and I'm not running into the issue. Are you able to you reproduce this with 24.6 beta? If so, were there specific steps and could you provide a Project that reproduces with unlinked clips?

 

Thank you!

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Community Beginner ,
Jun 13, 2024 Jun 13, 2024

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I can also confirm this isn't working 100% correctly in 24.4.1. Been working on a project for the past 2 weeks and seeing dupe detection fail occasionally. Our Premiere production and projects were all created in 24.4.1. My workstations is running macOS 13.6.6 and my assistant editor's is 12.5.1. We're both running Premiere 24.4.1. We've been moving quickly and haven't recognized any patterns or situations that causes it to fail. I will try and pay more attention when I see it and report back with our findings.

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Adobe Employee ,
Jun 13, 2024 Jun 13, 2024

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Hello Community,
I updated the status of the bug report to Investigating since a few people are seeing instances of the bug that was already supposed to be fixed.

 

I hope the team can resolve this issue as soon as possible. Sorry for the continued frustration.

Thanks.
Kevin

Status Investigating

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Adobe Employee ,
Jun 13, 2024 Jun 13, 2024

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EHill That is good information, thank you. It just so happens that minimum track height has recently been identified as another case where duplicate frame markers fail to appear. A fix is going in and should hopefully be in tomorrow's 24.6 beta build.

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Adobe Employee ,
Jun 17, 2024 Jun 17, 2024

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Hi EHill, 

 

Thanks for your patience. The fix for Duplicate Frame Markers not showing on tracks with minimum height is now available in Pr v24.6 Beta. Hope you find it useful.

 

Sumeet

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Explorer ,
Jul 17, 2024 Jul 17, 2024

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Thank you for this, I'm not a fan of updating as soon as a release comes out.

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Community Expert ,
Jul 19, 2024 Jul 19, 2024

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There are still reports that this is not working correctly in 24.5.0, but there is often not enough information to evaluate. I ran the following tests in 24.5.0 and Beta 24.6.0.55. Win 10. Regular, not a Productions project. I did not test multicam.

 

When I installed 24.5.0 and the Beta, I reset preferences and cleared cache, and each of these tests are in a new project created in the version being tested.

 

Bottom line: working correctly for me except that minimum track height does not work for the Video tracks in Release 24.5, but is fixed in Beta.

 

Single clip sequence.
Split clip. Alt drag second part (indicators on duplicate part of original, and the copy)
Delete the dupe, marker is removed on orig

Minimize V1 track height. Markers do not show.
Minimize by drag, or use Wrench -> Minimize all tracks.
Same with multiple video tracks.
Audio tracks still show, even if multiple tracks.

 

I did not see any difference in an unlinked clip.

 

Stan

 

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Enthusiast ,
Jul 19, 2024 Jul 19, 2024

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@Trent Happel 

@Sumeet Kumar Choubey 

 

In the context of recent changes to Adobe’s Terms of Service, along with any recommendation to install Beta software it’s worth reminding users that by doing so they agree human review of user content and additional data analysis. (Beta installs grant Adobe access to content that regular installs do not - Section 2.2G and 3.11)

 

R.

 

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New Here ,
Jul 29, 2024 Jul 29, 2024

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I started having this issue (only one clip showing the dupe bar) when I upgrade to 24.4.1.  Updating to 24.5 hasn't sovled it either.  Spitting the clip makes the other dupe appear but this is a big part of my workflow.  Hope it gets addressed soon.

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Explorer ,
Aug 02, 2024 Aug 02, 2024

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LATEST

Same issue, running Premiere 24.3

 

I closed and opened the project and the past duplicated clips were showing now, but if I create more duplicates now they won't show the markers. Very weird.

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