Hello all,
I'm wondering if it's just me having this problem, or if anyone else is experiencing the same issues.
I have had an Adobe account for a long time, and only earlier this year had the need to start using Premiere Pro for a YouTube channel I'm building (Secrets Of The Trails).
I have:
1) a Dell 27" AIO with 13th Gen Intel Core i7-1355U 1.70 GHz, 32 GB RAM, 1 TB SDD, NVIDIA GeForce MX550, running latest Windows 11 and all drivers updated.
2) a Dell XPS 16 9640 with Intel Core Ultra 9 185H (2.50 GHz), 32 GB RAM, 1 TB SDD, NVIDIA GeForce RTX 4060, running latest Windows 11 and all drivers updated.
3) a brand-new MacBook Pro M4 16", 42 GB RAM and 500 GB SDD.
I run all of my images, video, and music files, as well as the Premiere Pro project files off of a 12 TB Western Digital NAS.
I have had no problem running the last PP24 on either Windows device. But once PP25 came out, I've had nothing but trouble. I originally thought that the problem was my mildly-underpowered All-In-One, so I got the XPS to use PP25 from. Since then, PP25 seems to run for a few minutes, then either crash the computer itself, or disable the built-in sound driver causing me to either use my Bluetooth headphones (bypassing the built-in sound driver apparently) or shutting down & restarting the laptop every 10-15 minutes. Dell did a full diagnostic on the laptop and can't find anything wrong, they concluded that it was Premiere Pro causing the sound driver crashes.
On my 27" AIO, if I don't disable third-party plugins (a shame since I recently acquired the Logi MX Console which I think is absolutely fantastic), I get software hangs, and BSODs.
Perhaps not suprisingly, PP25 works absolutely perfectly on my new MacBook - the only reason I don't want exclusively use it is because I've always been a Windows geek, and still have a learning curve for the Mac. The other issue is that I have to use an automounter to mount the NAS drive before I launch PP, which causes a good lag if I'm not on my home network (this lag isn't as profound on the Dell XPS for some weird reason).
I did put in a crash report for the AIO a couple of weeks ago and received a reply from one of the Adobe tech people who stated that Adobe was still looking into my issue.
I was so desperate that I am seriously considering spending upwards of $4,000 for a top-of-the-line Dell XPS desktop with 64GB RAM & the most powerful NVIDIA card they can stuff in it. But if I can somehow come to a solution that will enable the more powerful laptop to run more flawlessly, I'd just run between the MacBook and the XPS and forget about trying to use PP on the AIO, and just get a $500 4K monitor to plug into the XPS laptop and run PP on that at home instead of shelling out another $3500 for a desktop.
I'd love to know if anyone else is having similar issues with PP25 that they didn't have with PP24, any workarounds etc., or if anyone has any sharp words of rebuke for me if I'm just plain doing something wrong (besides trying to run PP on three different machines at different times which apparently isn't a violation of the license agreement though I'll concede is a bit weird and annoying having to log out of Adobe on one machine to keep the legal limit of two-logged-in machines at one time).
I'd love to hear any suggestions, etc.