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J
John243454183lt8
Participant
October 13, 2023
Answered

Premiere is not working ! I am unable to set the in and out points in the preview window. Useless!

  • October 13, 2023
  • 5 replies
  • 489 views

The new Premiere is not working! As of Oct. 12, 2023,  I am unable to set the in and out points in the source window.  I tried multiple clips, rebooting the app and my pc. Nothing worked!  It is useless! Has anybody else seen this? Fix? Thanks.

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Correct answer Stan Jones

There are at least 4 threads on this problem. The workaround is to import to the project before opening in the source monitor. The Beta version is working correctly, so I hope this will be fixed in the next update.


See and upvote these 2 threads:

https://community.adobe.com/t5/premiere-pro-bugs/can-t-mark-in-or-out-on-the-source-monitor-after-latest-update-on-version-24-0/idc-p/14159887#M15996

https://community.adobe.com/t5/premiere-pro-bugs/can-t-mark-in-or-out-on-the-source-monitor-after-latest-update-on-version-24-0/idc-p/14159887#M15996


Stan

5 replies

J
John243454183lt8Author
Participant
October 16, 2023

Thank you so much Stan! That fixed it! When I imported asset into the project first instead of dragging it into the source panel, I was able to set IN & OUT points!

    Stan Jones
    Community Expert
    Stan JonesCommunity ExpertCorrect answer
    Community Expert
    October 16, 2023

    There are at least 4 threads on this problem. The workaround is to import to the project before opening in the source monitor. The Beta version is working correctly, so I hope this will be fixed in the next update.


    See and upvote these 2 threads:

    https://community.adobe.com/t5/premiere-pro-bugs/can-t-mark-in-or-out-on-the-source-monitor-after-latest-update-on-version-24-0/idc-p/14159887#M15996

    https://community.adobe.com/t5/premiere-pro-bugs/can-t-mark-in-or-out-on-the-source-monitor-after-latest-update-on-version-24-0/idc-p/14159887#M15996


    Stan

      J
      John243454183lt8Author
      Participant
      October 13, 2023

      Thanks. Windows 10...MP4 Video files. Also some random videos of the same type are out of sync with audio in PPro although they ALL play correctly with media players. So frustrated that the "updated" app fails to perform basic functions that have NEVER previously been an issue. Any help is appreciated.

      R Neil Haugen
      R Neil Haugen
      Legend
      October 13, 2023

      A few are getting this behavior, most of us aren't. So ... give the details of your OS and probably media used also. That sort of thing is necessary for troubleshooting, figuring out why one gets this and another doesn't.

      Everyone's mileage always varies ...
      J
      John243454183lt8Author
      Participant
      October 13, 2023

      I am using the creative cloud version.

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