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Premiere Pro 25 / 24 – Audio importing as a file without wave waveform, empty playback on macOS m1

Nouveau ici ,
Sep 18, 2025 Sep 18, 2025

Hi everyone,

I’m having a serious issue with Premiere Pro.

  • Version: Premiere Pro 25.5 (also tested with 24.x)

  • System: macOS 15 (Tahoe) on MacBook Pro M1

Problem:
When I import any audio file (m4a, mp3, even wav):

  • No waveform is generated (looks empty)

  • Playback doesn’t work (timeline and source monitor are silent)

  • It’s as if the file is completely empty

What I’ve tried:

  • Deleted media cache and preferences

  • Tested different formats (m4a, mp3, wav)

  • Converted audio to WAV 48kHz/16bit

  • Reset Audio Hardware in preferences

  • Reinstalled Premiere Pro (both v25 and v24)

Still no luck – audio files show up but act like blank/empty clips.

Question:

  • Is this a known issue with Premiere Pro 25 / 24 on macOS 15 (Tahoe)?

  • Any workaround or fix available?

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correct answers 1 réponse épinglée

Employé Adobe , Sep 18, 2025 Sep 18, 2025

Hi @Ioannis5EEA -   Thanks for submitting your bug report. We need a few more details to try to help with the issue.

 

Are these new projects or upgraded projects?

In Settings > Audio Do you have "Generate waveforms automatically during import" checked in the settings?

If you highlight the media in your project panel and then navigate to the clip menu and select "Generate Audio Waveform" does that help?

 

Do you have your media cache settings set to custom?

Sorry for the frustration.

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Employé Adobe ,
Sep 18, 2025 Sep 18, 2025

Hi @Ioannis5EEA -   Thanks for submitting your bug report. We need a few more details to try to help with the issue.

 

Are these new projects or upgraded projects?

In Settings > Audio Do you have "Generate waveforms automatically during import" checked in the settings?

If you highlight the media in your project panel and then navigate to the clip menu and select "Generate Audio Waveform" does that help?

 

Do you have your media cache settings set to custom?

Sorry for the frustration.

Statut Besoin de plus d’infos
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Nouveau ici ,
Sep 18, 2025 Sep 18, 2025
i just update my mac os to latest os and download premiere pro i haven't
done any changes in settings
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Employé Adobe ,
Sep 18, 2025 Sep 18, 2025

Hi @Ioannis5EEA - 

Are these new projects or upgraded projects?

In Settings > Audio Do you have "Generate waveforms automatically during import" checked in the settings?

If you highlight the media in your project panel and then navigate to the clip menu and select "Generate Audio Waveform" does that help?

 

Can you try and hold down "SHIFT" while launching Premiere and check the boxes
"Reset app preferences" (Backup Preferences first)
"Clear media cache files"
"Reset plugin loading cache"
"Disable third-party plugins (one-time only)"

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Nouveau ici ,
Sep 19, 2025 Sep 19, 2025
LA PLUS RÉCENTE

when i press shift + the app doesn't show any options to select.i upload some setting screenshots may this helps you to solve the bad issue.it bothers me a lot.premiere aslo activate the microphone.Στιγμιότυπο οθόνης 2025-09-19, 10.14.43 πμ.pngΣτιγμιότυπο οθόνης 2025-09-19, 10.14.18 πμ.png

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