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Premiere won't open, after opening once and not loading my material.

Participant ,
May 29, 2024 May 29, 2024

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Premiere Pro, don't know what version as it's now stopped opening.

 

I opened a project I started two days ago.  I waited for the circle at the top right to finish it's graphical fill and become a tick mark, which idicated it's finished finding my material.

I positioned the playhead on the timeline, but the record window remained black.  I could move the playhead, but the record window remained black.  Pressing play would not do anything, no playhead movement and no video.  I doubled-clicked a source file, to load it into the source window, but that too was black.  Pressing play did nothing.

I exited software.  I opened software again and it now crahses before getting to Projects window at the start.

 

This all work on Monday.  Didin't use it yesterday.  Now it crashes.  All other non-Adobe graphics software works correctly.  It's just Adobe.

Threadripper Pro 3975WX
256GB RAM (8 x DIMMS)

Nvidia RTX A6000

7 x 1TB nvme M.2 hard drives.

Windows 11 Pro

 

Simon - Yes My Lord Ltd.
Professional Freelance Editor of UK Television Programmes.
And owner of B2B Creative Agency.
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Editing and playback , Performance or Stability

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correct answers 1 Pinned Reply

Adobe Employee , May 29, 2024 May 29, 2024

Does PPro also crash, if you launch it, do NOT open an existing project, and instead create a new empty project?

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2 Comments
Adobe Employee ,
May 29, 2024 May 29, 2024

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Does PPro also crash, if you launch it, do NOT open an existing project, and instead create a new empty project?

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Participant ,
May 29, 2024 May 29, 2024

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To rewrite, Premiere crashes before getting to the project pane(pain).
I've given up on that system and gone to another one - Client deadlines

 

 

Simon - Yes My Lord Ltd.
Professional Freelance Editor of UK Television Programmes.
And owner of B2B Creative Agency.

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