• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Premiere won't open, after opening once and not loading my material.

Participant ,
May 29, 2024 May 29, 2024

Copy link to clipboard

Copied

Premiere Pro, don't know what version as it's now stopped opening.

 

I opened a project I started two days ago.  I waited for the circle at the top right to finish it's graphical fill and become a tick mark, which idicated it's finished finding my material.

I positioned the playhead on the timeline, but the record window remained black.  I could move the playhead, but the record window remained black.  Pressing play would not do anything, no playhead movement and no video.  I doubled-clicked a source file, to load it into the source window, but that too was black.  Pressing play did nothing.

I exited software.  I opened software again and it now crahses before getting to Projects window at the start.

 

This all work on Monday.  Didin't use it yesterday.  Now it crashes.  All other non-Adobe graphics software works correctly.  It's just Adobe.

Threadripper Pro 3975WX
256GB RAM (8 x DIMMS)

Nvidia RTX A6000

7 x 1TB nvme M.2 hard drives.

Windows 11 Pro

 

Simon.
Is it STILL broken?
Bug Needs More Info
TOPICS
Editing and playback , Performance or Stability

Views

137

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , May 29, 2024 May 29, 2024

Does PPro also crash, if you launch it, do NOT open an existing project, and instead create a new empty project?

Status Needs More Info

Votes

Translate

Translate
2 Comments
Adobe Employee ,
May 29, 2024 May 29, 2024

Copy link to clipboard

Copied

Does PPro also crash, if you launch it, do NOT open an existing project, and instead create a new empty project?

Status Needs More Info

Votes

Translate

Translate

Report

Report
Participant ,
May 29, 2024 May 29, 2024

Copy link to clipboard

Copied

LATEST

To rewrite, Premiere crashes before getting to the project pane(pain).
I've given up on that system and gone to another one - Client deadlines

 

 

Simon.
Is it STILL broken?

Votes

Translate

Translate

Report

Report