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1

Problem with Caption encoded file exported from Premiere Pro to Encoder.

Community Beginner ,
Apr 24, 2025 Apr 24, 2025

Caption encoded file used in a sequence sent to Media Encoder, Encoder present a status warning that

"offline media is detected and will be encoded with the offline media graphic"

When I create the same file that is not caption encoded and replace the encoded one with it in the sequence, the warning status goes away in Encoder.

 

Premiere Pro 25.2.3 (Build 4)

Media Encoder 25.2 (Build 141)

Mac Sequoia 15.3.2

Bug Unresolved
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5 Comments
Community Expert ,
Apr 24, 2025 Apr 24, 2025

@scottm52994640,

 

By "caption encoded" do you mean you have set the captions to embed? Or are they already embedded when imported to PR?

 

Stan

 

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Community Beginner ,
Apr 24, 2025 Apr 24, 2025

Yes captions are embedded in the file.  If the file doesn't have captions embedded, there are no problems in Encoder.

Yes they are already embedded.  This has never been a problem in the past, exporting a sequence with clips in it that have embedded captions in them.

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Community Expert ,
Apr 24, 2025 Apr 24, 2025

@scottm52994640,

 

Replicated and upvoted. PR 25.2.3 and AME 25.0.0. Win10.

 

I imported a VERY short MXF file previously created in PR with embedded 608 and 708 captions. New icon to create matching sequence, and exported to MXF OP1a with captions set to embed. It exports correctly from PR. When queued to AME, it shows the warning to the right of the queue entry, indicating my source file as the missing asset. When ignored, it creates a file with embedded captions, Media offline visual, and no audio. When reimported to PR and a sequence created, it has both 608 and 708 captions embedded. I had "import natively" set, and if changed, I saw no warning, but it encodes with Media offline visual, no audio, and only 708 captions on reimport to PR.

 

Same result in Beta PR 25.3.0.59 with Beta AME 25.3.0.55. I filed a bug report there. I suspect this is an AME bug, but they'll sort that.

https://community.adobe.com/t5/adobe-media-encoder-beta-bugs/mxf-with-embedded-captions-shows-offlin...

 

Stan

 

 

 

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New Here ,
Apr 25, 2025 Apr 25, 2025

Hi. I have the same problem. I received Apple prores files that have captions in them. Exporting from Premiere is fine, but when I load it into Media Encoder, it says "offline media detected".

 

Windows 11

Premiere 25.2.3 (build 4)

Media encoder version 25.2. (build 141)

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Adobe Employee ,
Apr 28, 2025 Apr 28, 2025
LATEST

I have reproduced the issue and filed a bug. I will keep you posted.

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