P: ProRes RAW will not play correctly on a Windows computer with an AMD GPU.

Just bought an FX3 and finding out my Atmos and 12 bit isn't possible on my main machine.

Three years old now? Come on guys. Losing a lot of customers because of a software bug?

Anyone know ANY software that works opening Prores raw on AMD?

@Plazmodeus  as i already answered to your solution - it's not working for me. 

Hi

I posted a fix for this that I think will work for you. You need to disable the integrated GPU via the Windows Device manager. That forces it to use the dedicated GPU.

@Miroslaw Mowinski thanks for the info. I will connect with our engineering team on this, as we've usually seen that switching to software rendering is a workaround for the issue. We might reach out to you via DM or email if we need more information. 

Regards,

Fergus

 

The current workaround is to use software rendering. Make this change via File > Project Settings > General. From the Renderer menu, choose "Mercury Playback Engine Software Only". 

By @Fergus H 

It's not working at all... even with "Mercury Playback Engine Software Only", i have already mentioned that in my thread...

I found a work around to this problem. But this only works if you have a dedicated GPU in your system.

 

Right click on 'This PC' on your desktop or in Explorer, click 'Manage' from the fly out. This will produce the Computer Management app.

 

Select 'Device Manager'. Click on the arrow beside 'Display adapters'. If your computer has both integrated and discreet gpu's. You should see both listed. One of them should read 'AMD Radeon (TM) Graphics'. This is the integrated GPU on your processor. Right click it and click 'Disable device' from the fly out. This will disable the igpu that is not working with prores raw and allow you to use it in Premiere.

By @Plazmodeus 

Nope, still same issue. 

Works fine with a freshly purchased Nvidia gpu, damn... Jensen wins again.. I'm throwing my 7900xtx in the trash for a 4060, smh.

Thanks for updating the information to us, Fergus.

I found a work around to this problem. But this only works if you have a dedicated GPU in your system.

Right click on 'This PC' on your desktop or in Explorer, click 'Manage' from the fly out. This will produce the Computer Management app.

Select 'Device Manager'. Click on the arrow beside 'Display adapters'. If your computer has both integrated and discreet gpu's. You should see both listed. One of them should read 'AMD Radeon (TM) Graphics'. This is the integrated GPU on your processor. Right click it and click 'Disable device' from the fly out. This will disable the igpu that is not working with prores raw and allow you to use it in Premiere.