Subtitles not showing after update

[Tuna5ED6]

Today I've updated premiere to the latest version but after update subtitles that working before is not showing in program monitor. Is something changed and I need to enable something?

[Hanna23914527slu4]

The same thing is happening to me, if I make one change in the subtitles, the program monitor freezes and I can't see any of the changes I have made to the subtitle

[Stan Jones]

@Tuna5ED6,

I am not experiencing this in 24.4.1 on Win 10. Can you provide a screenshot showing the timeline (including headers), the Program Monitor, Essential Graphics panel (select one caption in the timeline), and the Effect Controls panel?

Stan

[Stan Jones]

@Hanna23914527slu4,

You can see the subtitles until you edit one?

A screenshot with the same info I requested from Tuna would be helpful.

Stan

[Hanna23914527slu4]

I reverted my Preimere version back to 24.1 and the subtitles are working again.

I think the Program Monitor was being extremely slow, so if I changed the color of the subtitles or deleted a line, it would take 5 minutes to display the change I made.

[Kevin-Monahan]

Hello @Hanna23914527slu4,

Thanks for the note.

I reverted my Preimere version back to 24.1 and the subtitles are working again.

Thanks for the info. I am sorry for the frustration. I hope we can help you. Perhaps @Stan Jones can help us understand what's going on here. We need more info.

Thanks,
Kevin