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Subtitles not showing after update

Community Beginner ,
Jun 06, 2024 Jun 06, 2024

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Today I've updated premiere to the latest version but after update subtitles that working before is not showing in program monitor. Is something changed and I need to enable something?


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Editing and playback , Graphics

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correct answers 1 Pinned Reply

Adobe Employee , Jun 10, 2024 Jun 10, 2024

Hello @Hanna23914527slu4,

Thanks for the note.

quote

I reverted my Preimere version back to 24.1 and the subtitles are working again.

 

Thanks for the info. I am sorry for the frustration. I hope we can help you. Perhaps @Stan Jones can help us understand what's going on here. We need more info.

 

Thanks,
Kevin

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New Here ,
Jun 10, 2024 Jun 10, 2024

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The same thing is happening to me, if I make one change in the subtitles, the program monitor freezes and I can't see any of the changes I have made to the subtitle

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Community Expert ,
Jun 10, 2024 Jun 10, 2024

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@Tuna5ED6,

 

I am not experiencing this in 24.4.1 on Win 10. Can you provide a screenshot showing the timeline (including headers), the Program Monitor, Essential Graphics panel (select one caption in the timeline), and the Effect Controls panel?

 

Stan

 

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Community Expert ,
Jun 10, 2024 Jun 10, 2024

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@Hanna23914527slu4,

 

You can see the subtitles until you edit one?

 

A screenshot with the same info I requested from Tuna would be helpful.

 

Stan

 

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New Here ,
Jun 10, 2024 Jun 10, 2024

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I reverted my Preimere version back to 24.1 and the subtitles are working again.

 

I think the Program Monitor was being extremely slow, so if I changed the color of the subtitles or deleted a line, it would take 5 minutes to display the change I made.

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Adobe Employee ,
Jun 10, 2024 Jun 10, 2024

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Hello @Hanna23914527slu4,

Thanks for the note.

quote

I reverted my Preimere version back to 24.1 and the subtitles are working again.

 

Thanks for the info. I am sorry for the frustration. I hope we can help you. Perhaps @Stan Jones can help us understand what's going on here. We need more info.

 

Thanks,
Kevin

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