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AndrewTheGreat
AndrewTheGreat
Known Participant
March 17, 2024

Unexplainable bug in REMIX TOOL

  • March 17, 2024
  • 7 replies
  • 1389 views

Win11 (installed 4 days ago), Premiere Pro 24.2.1, RTX 4080, i7 13700KF, 64 Gb Ram

I just finished a project and started to add music into it. Normally I would add a track, use the Remix Tool to prolong the music till the next logical part of the video and use the ducking.

Today when I try using the Remix Tool it makes my audio as long as the timeline (endless actually), though I drag it to an exact part of the timeline. If I cut it where the remixed m,usic has to stop, Premiere pro just crashes. I tried reconverting the music into mp3 and converting it to wav - in vain. 

The peculiar thing is that I switched from win10 where the Remix Tool worked flawlessly to win11. This is the only difference. As I did so with a full SSD formatting Premiere pro is as new as a baby.

Other than that there's nothing new in my specs, software or my workflow.

 

Below there's a video. It's PremierePro+Ae+Me REINSTASLLED  afresh, the settings are reset via Shift+Click. The Tool just doesn't work. A styart with all the plugins deactivated helps neither. 

 

    7 replies

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    May 23, 2024

    Please try 24.4.1 with a new project and different media file to see if the issue is solved for you, @Madeline Gask30472715ucbu. Let us know, please!

     

    Thanks,

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    M
    Madeline Gask30472715ucbu
    Participant
    May 23, 2024

    Currently on 24.3.0 (Build 59) on two different computers and the instrument is still crashing Adobe on one computer but working on a different computer. Both Macbook Pro Sonoma 14.1.

    AndrewTheGreat
    AndrewTheGreatAuthor
    Known Participant
    April 25, 2024

    In Premiere Pro 24.3.0 it's fixed.

    Stop trying to edit and EDIT!
    AndrewTheGreat
    AndrewTheGreatAuthor
    Known Participant
    April 1, 2024

    @felipe36441765i9ll I actually wrote about it myself

    Stop trying to edit and EDIT!
      F
      felipe36441765i9ll
      Participant
      April 1, 2024

      in premiere pro april 2024 update is not working yet.. so try this: https://community.adobe.com/t5/premiere-pro-bugs/audio-remix-tool-doesn-t-work/idi-p/13796205?attachment-id=151907

        F
        felipe36441765i9ll
        Participant
        April 1, 2024

        i have the same issue, tools definitely is not working correctly... try this directly from essencial sound. it worked for me while we wait new update..... in premiere pro april 2024 update is not working yet.. so try this: https://community.adobe.com/t5/premiere-pro-bugs/audio-remix-tool-doesn-t-work/idi-p/13796205?attachment-id=151907

          AndrewTheGreat
          AndrewTheGreatAuthor
          Known Participant
          March 27, 2024

          Any news about this bug? It is still present in Premiere Pro 24/3/0 (59). It only appers when using the instrument

          In the Essential Sound there's no such behavior... But the remix tool is just more convenient

          Stop trying to edit and EDIT!
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