Very frequent random crashing when importing or exporting media
- April 16, 2025
- 4 replies
- 500 views
I am working on a project in blender. I create 1000s of still frames that i use Premiere Pro to turn into videos and add effects. I have been doing this for many years without issue. Recently, Premiere Pro has started to crash with the error message and report dialogue about 50% of the time when I try to import or export any media to the disk. If I start the project and click on videos or frames to import, it might crash. If I click on the export tab, it might crash. If manage to get to the export tab and then click to change the directory to save the exported file, it might crash. I am having to restart the application dozens of times an hour to get anything done.
It has generated loads of .dmp files and I must have sent adobe a report about 50 times in the last week with the amount of error messages I've been getting.
Seems related to anything that interacts with external files on the disk. The disk in question is a 2TB SSD and it has plenty of space left and has no corruption.
I tried disabling GPU Encoding/decoding and it still crashes. My system has a Ryzen 9 5950x at stock and an rtx 4090 and rtx 4060 together. None of my SSDs are full. I tried clearing the cache, i even uninstalled the entire creative cloud app with all the settings gone too and reinstalled it a fresh, and it still happens.
In the uploaded screenshot, all i did was highlight the files to import and then it crashed. This was the second time trying, the first time it crashed when selecting just one file. So it seems very random.
Can someone make sense of the dump file it created perhaps?
thanks
