Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


2021 MACBOOK pro 14 adobe premiere pro freezes on opening project

New Here ,
Nov 22, 2021 Nov 22, 2021

Copy link to clipboard

Copied

2021 MACBOOK pro 14 adobe premiere pro freezes on opening project

 

Only found workaround start new project and improt old project file 

TOPICS
Editing, Freeze or hang, Hardware or GPU, Performance

Views

33

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Nov 23, 2021 Nov 23, 2021

Copy link to clipboard

Copied

Hello Grant,

 

I wonder if clearing your preferences and trashing your media cache would help. There may be something left over in those files that isn't supposed to be there.

 

Preferences: FAQ: How to reset (trash) preferences in Premiere Pro?

Media Cache: FAQ: How to clean (delete or trash) media cache files?

 

Let me know if this works!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Nov 23, 2021 Nov 23, 2021

Copy link to clipboard

Copied

LATEST

Starting a new project and importing older version project files is not a workaround, it's the recommended way to open older version project files. Or do you have to open projects started in this particular version of Premiere by using this method?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines