2023 Version - Footage showing up as green

Forum|Forum|3 years ago
October 30, 2022
3 replies
13732 views

Hi there,

A few days ago I updated my Premiere Pro to 2023 and all of a sudden all my footage files appears as just green. After a brief search, I read that it might be caused because of my computer is not updated, then I proceed and did tbat. However the problem still continues.

I use a MacBook Pro (Late 2013) and the latest I can update my macbook is macOS Big Sur version 11.7.1 - It doesn't allow me to update to macOS Ventura for instance. (I cannot afford a newer pc nowadays so I'm stuck with this one)

I checked if the video files are broken or something like that but Premiere Rush 2.0 seems to read them with no problem, I can transfer them to my iPhone and they work on it too, so files are fine.

I'm not comfortable using Rush because I'm so used to work on Premiere Pro.

I even uninstall and re-install the program but I don't know how can I solve this problem.

Is there any solution to this?

Correct answer Kartika Rawat

Hi heyholou!

Sorry about the trouble. Which device is used to capture footage? Could you try switching to "Software Only"? https://community.adobe.com/t5/premiere-pro-discussions/faq-how-to-change-the-video-renderer-in-premiere-pro-and-adobe-media-encoder/td-p/9851383#:~:text=In%20Premiere%20Pro%2C%20choose%20File,opens%20the%20Project%20Settings%20window.

Let us know how it goes.

Thanks,

Kartika

A

Annette27825337v76z

Participant

Hi, I have the same problem with all footage green, switched to software only (instead of GPU acceleration or something like that) and could edit the material just fine. But: when I try to export through media encoder (or directly) the footage is green again. If I have to switch back to the older version of premier pro, how can I do that?

thanks for advice,

AA