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Betreten_das_Kaleidoskop
Betreten_das_Kaleidoskop
Participant
November 29, 2017
Question

A Low Level Exception Occurred In Adobe Player: 60

  • November 29, 2017
  • 4 replies
  • 3444 views

Hello,

We are unable to playback any media.  We are receiving the following error message in a red window in the timeline.

"A Low Level Exception Occurred In Adobe Player: 60"

The solution posted in a previous thread does not work - changing render and playback settings to 'Mercury Playback Engine Software Only'

Does anyone know how to resolve this problem?

    This topic has been closed for replies.

    4 replies

    WallyWah
    WallyWah
    Participating Frequently
    November 18, 2019

    Welp, I figured out what's causing mine. When I ramp a clip from any value grater than 100% I get "A low-level exception occurred in Adobe Player (Player:60)" when I hit spacebar/play

     

      VeeR
      VeeR
      Participant
      November 25, 2019

      @kulpreet

      Got the same error, Low level 60 or 11, latest Premiere Pro version

      CPU is Ryzen 7 3700X

      GPU is 1080TI FE

      32 gigs of RAM and all files are on a local NVME SSD

      Whenever I ramp up time higher than +100% it happens

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      January 5, 2018

      Betreten_das_Kaleidoskop,

      Did you check out Vidur's response? Did it help?

      Thanks,
      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      V
      videovid89
      Participating Frequently
      January 5, 2018

      I had the exact same problem using CC2018 on High Sierra on a MacPro running an ATI 1GB 5770 card and a Blackmagic 3D Decklink card attached.

      I solved the problem by opening a Program Monitor window. Previously there was no Progam monitor open and I think the Blackmagic card might have been looking for a Program Monitor window to get its information from and it was not there. My two bits.

      Best of Luck to all. Vidur

        kulpreet singh
        kulpreet singh
        Inspiring
        November 30, 2017

        Hi Betreten_das_Kaleidoskop,

        Sorry for the trouble. Please share more details and we will try to help.

        • Your system specifications & GPU details?
        • Is this issue specific to a clip and where exactly are your media files located?
        • Which version of Premiere Pro & which OS are you on?

        Thanks,

        Kulpreet Singh

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