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a low level exception occurred in importermpeg importer 25

Community Beginner ,
Sep 25, 2021 Sep 25, 2021

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KYUNGMIN0101_0-1632632175319.png

 

There's a huge amount of error. Why is that?
It was useless to move to a disk with plenty of capacity.
I just want to edit the recorded game video.
On Windows Media Player, the video that plays normally...
An error occurs just by importing it to the Premier Pro.
If you edit it as it is and export it, you will get a different result from the preview.
It's broken into green or the screen is off.

The environment.
Window 10.
I'm using NVIDIA geForcetx 1070 as a graphic card.
Memory 16gb.


Things that I tried.
1. Delete cache file.
2. Reinstall Premier Pro in the latest version.
3. Graphics driver update.
4. Change the gpu acceleration option for project settings.

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correct answers 2 Correct answers

Community Expert , Sep 26, 2021 Sep 26, 2021

screen recordings are often variable frame rate.  Here's the lowdown


use mediainfo to determine whether your source is variable or constant frame rate

https://mediaarea.net/en/MediaInfo/Download

if it's variable use handbrake to convert to constant frame rate 
https://handbrake.fr
and here's a tutorial on how to use handbrake

https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

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Community Expert , Oct 04, 2021 Oct 04, 2021

glad it helped.  Can you tell us what you did and what problems still remain?   We see all sorts of problems here that may or may not be caused by variable frame rate sources and it always helps to get peoples feedback in these situations.

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Community Expert ,
Sep 26, 2021 Sep 26, 2021

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screen recordings are often variable frame rate.  Here's the lowdown


use mediainfo to determine whether your source is variable or constant frame rate

https://mediaarea.net/en/MediaInfo/Download

if it's variable use handbrake to convert to constant frame rate 
https://handbrake.fr
and here's a tutorial on how to use handbrake

https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

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Community Beginner ,
Oct 04, 2021 Oct 04, 2021

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It's not completely resolved,
It helped me. Thank you for your answer.  😄

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Community Expert ,
Oct 04, 2021 Oct 04, 2021

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glad it helped.  Can you tell us what you did and what problems still remain?   We see all sorts of problems here that may or may not be caused by variable frame rate sources and it always helps to get peoples feedback in these situations.

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Community Beginner ,
Oct 12, 2021 Oct 12, 2021

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I recorded the game play through Xbox game bar.

It's not a normal recording, but a 30-second capture of the past.

A drive error occurred when I imported a file from the Premier to edit with this.
When I looked at the video file, there was no audio that was supposed to be there.

Even when I moved the file to another disk or reinstalled the Premier, the error still occurred.

 

It is expected that there was probably an error during the recording process.

 

Because of this, I asked a question to the community and received an answer, converted it into a handbreak, and then I could edit it was possible.

 

I don't know if my case will help, but I write it down. 

 

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Community Expert ,
Oct 12, 2021 Oct 12, 2021

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thanks for giving us the details.  

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Engaged ,
Sep 02, 2022 Sep 02, 2022

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I'm not going to HANDBRAKE over 300 files b/c Adobe stopped working.  Ridiculous.  Just when it is working and your super deep into a project does Adobe start displaying errors with no real help in the community pages.  Not mad at you mgrenadier, just venting out loud here.

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