A low level exeption occurred in: Wraptor DCP (Exporter 9)

[melaniep3073665]

Hi 

Can anyone help with this?  I have tried loads of different things but I cannot seem to export my 11minute short as a Wraptor DCP file. 

Please help!

Thanks
Melanie

[Baffy19]

Hi, Melanie.
What exactly is the reason? Is the sequence set up correctly? The encoder in the export settings?
Let me know

[melaniep3073665]

This is what I get:

Export Error
Error compiling movie.

Export Error

A low-level exception occurred.

Writing with exporter: Wraptor DCP
Writing to file: /Users/melanieperry/Desktop/SCOOTCH.dcp
Around timecode: 00;00;00;00
Component: Wraptor DCP of type Exporter
Selector: 9
Error code: 3

------------------------------------------------------------
- Encoding Time: 00:00:00
08/05/2021 05:04:53 PM : Encoding Failed
------------------------------------------------------------
A low-level exception occurred in: Wraptor DCP (Exporter:9)

As far as I can tell everything is set up correctly

So far the 'fixes' I have seen online don't help

[Baffy19]

Try to make a pre-render of clips on the timeline in the sequence tab, the one at the top of the settings panel. Then try exporting the material, but don't forget to check the "use preview"box.

Write me how it went.

[melaniep3073665]

Yep. Done this. Still get the same error message.

I can export in EVERY other format but not dcp.  It's not a storage issue either as I have tons of space available.

It's very annoying.

[Baffy19]

It is strange that Adobe does not have better support for the output of the DCP format. Since I am familiar with DaVinci, I can say that in the full version, this function is implemented well. You only need to know how to adjust the correct aspect ratio and apply the correct settings in the final tab and voila everything is ready. I have not encountered this here.
Listen, and what is your frame rate at the same time? And tell me the settings of the timeline?
I'm waiting

[christopher h23556829ovfc]

I have exactly the same problem, although last year I managed to make a dcp

[christopher h23556829ovfc]

I used version 2023, but now it is not working

[Christopher249366225m48]

Been having this issue alot and this worked!

[Hardi5CAE]

were you able to solve this problem?

[andrek22750132]

got the same exact issue and nobody seems to know what is going on. not even their team

[Baffy19]

DCP is not working properly. Write to the support service and indicate the topic. In general, as far as I know, there is a third-party easyDCP plugin that can facilitate the situation with output to the cinema format.

[Kevin-Monahan]

Hi Andre,

Sorry, my friend. Are you on an M1 Mac? If so, it's not supported there yet. It should work in Rosetta, though. Is that your case? If so, can you try that?

Thanks,
Kevin

[Baffy19]

Kevin, welcome back ✌️

[pilarg32268652]

Honestly, the only thing I've found that works is importing an mp4 or prores mov version into Premiere and exporting it through the Wraptor DCP codec that way, everything else gives me errors. No festival or theater has complained to me so I'm assuming it works fine haha. I found this out through just brute force trying everything. Adobe has no idea how any of this functions I'm pretty sure. Maybe it has something to do with the quality and quantity of files in the timeline it has to render? It sucks though because obviously re-rendering an already rendered file lowers the quality. Also, most places now can do mp4 or mov as backup or instead of DCP so it's less of a 'requirement' which is nice since our projectors are more savvy now.

[Michael Grenadier]

exporting to a highquality format like proress422HQ will not result in any visible loss in quality.  And if you still are worried, prores4444 should preserve all quality...  

[pilarg32268652]

I'm aware but would exporting a prores file to wraptor DCP vs directly from the original premiere project affect the quality at all or would it be the same

[Richard22663530mexv]

I'm trying to do this exact thing now: I created a new project for the DCP conversion, and brought my final mp4 into the timeline, followed all the settings from a popular YouTubbe and all looks good. But once I click export, the progress bar just never moves past 0%. I thought it might have something to do with my M1, so I tried it on a slightly older macbook pro and its doing the same thing. Any advice would be welcome.  Thank you!

[FREUND]

I just stumbled upon a solution that could solve the problem in some cases:
I tried to export a file with a german umlaut (ä,ö,ü...) and the error happened at the end of the export when it tries to write the file itself. Try not to use any weird letters, symbols, characters or punctuation marks. 

Hope this will help somebody...

[Sven324095085rzv]

Yes, that's it. Great :-)))

[Show35076388xe1u]

I tried everything! One way helped, created subsequence with file attributes, and transferred all files to new sequence. and it works

[Leandro36113574ti7r]

Hey, guys. I managed to solve the problem in the following way. I had to go to File, Project Settings, General. In the part where it says Render I changed the CUDA option and put the Mecury Playback Engine Software Only option.

Sorted out. But it took a long time to save, because in my case it was a feature film.

[fdfsf364785234nok]

Registered only for help you guys.

TRY TO OUTPUT FILE IN ROOT FOLDER, LIKE C://yourfile Don't use any hieroglyph or cyrrilic in path or filename!