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March 21, 2022
Question

Able to see Closed Caption button onced video has rendered

  • March 21, 2022
  • 2 replies
  • 480 views

The issue I am having is being able to produce the CC button when I have captions.  Tried rendering video with captions in place and no CC button appears in the player.  Is there a certain setting I must do or missing?  I have v15.4 of Premiere Pro.

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2 replies

Stan Jones
Community Expert
Community Expert
March 22, 2022

Also, Candy, what player are you viewing the export in?

 

Stan

April 5, 2022

Hi, got the closed caption button to show, had to re-install 14.0 version, but now I cant get captions to show on preview before rendering for the embed output file.  It seems I cant have the closed captioning button and captions to show at the same time.  I have it set to 708 service 1 and I tried the 608 

Stan Jones
Community Expert
Community Expert
April 6, 2022

Using 14.0, but it is my understanding that from what an premiere pro expert from adobe told me premiere pro does the captions, just can't produce a closed caption button for people to turn on and off... it is up to the media player we choose to view the video in if it has a closed caption button.


Correct. On playback, after export from PR, the "button" to turn captions on and off is part of the player.

 

When you said, "It seems I cant have the closed captioning button and captions to show at the same time.", I assumed you meant inside PR.

 

In PR version 14, to see the closed captions on the Program Monitor (or Source Monitor), you must tell PR to a) show them and b) which type to show. Click on the wrench icon on the Program Monitor. Pick Captions -> Enable and pick Caption Settings -> type and stream type.

 

Stan

 

Kevin J. Monahan Jr.
Community Manager
Community Manager
March 21, 2022

Hey there Candyce,

Sorry about that. In the Export Settings dialog box, under Captions, which choice did you select? Sidecar, burn-in, or embed? What was your output format? Or is it set to "None?" Let me know.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
March 22, 2022

I have chosen sidecar...haven't tried embed and I didn't want to choose burn because I want the students to have the option to turn off closed captioning in the video.