Accleration GPU Playback greyed and disabled.

Forum|Forum|3 years ago
March 9, 2023
5 replies
446 views

I can't select the acceleration option and it is stuck with software only. It's my first time encountering this problem. Any help would be appreciated.

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Correct answer RjL190365

Have you ever updated the graphics driver? Premiere Pro is very picky about the age of the graphics driver that's installed in your system.

Also, it may be that your integrated (not discrete) Radeon Vega graphics does not have enough processing units to enable GPU acceleration at all. Plus, Premiere Pro historically performs relatively poorly on anything that's equipped with even a discrete AMD GPU (where there are issues between Adobe's implementation of OpenCL support and that of AMD).

Worst of all, you will not be able to use hardware encoding at all because to my knowledge none of AMD's APUs have a hardware H.264/HEVC encoder at all.

R

RjL190365Correct answer

Legend

Have you ever updated the graphics driver? Premiere Pro is very picky about the age of the graphics driver that's installed in your system.

Also, it may be that your integrated (not discrete) Radeon Vega graphics does not have enough processing units to enable GPU acceleration at all. Plus, Premiere Pro historically performs relatively poorly on anything that's equipped with even a discrete AMD GPU (where there are issues between Adobe's implementation of OpenCL support and that of AMD).

Worst of all, you will not be able to use hardware encoding at all because to my knowledge none of AMD's APUs have a hardware H.264/HEVC encoder at all.