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Adding a graphic breaks my project

New Here ,
Apr 30, 2023 Apr 30, 2023

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I'm trying to add cool graphic templates for titles, lower thirds, and lists. 

When I drag one onto a sequence, it breaks my project. The video disappears, and I have to close and reopen. 

I just updated my software and reinstalled Premiere, and the problem still persists.

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Error or problem , Freeze or hang , Performance

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correct answers 1 Correct answer

Community Expert , May 08, 2023 May 08, 2023

Your graphics card doesn't meet the minimum specs.  You need

GPU

2 GB of GPU memory

https://helpx.adobe.com/premiere-pro/system-requirements.html

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Community Expert ,
Apr 30, 2023 Apr 30, 2023

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...

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Community Expert ,
Apr 30, 2023 Apr 30, 2023

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What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

If NVIDIA graphics, make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).

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New Here ,
May 08, 2023 May 08, 2023

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It's a 2018 Macbook Pro. 

Processor: 2.3 GHz Quad-Core Intel Core i5

Graphics: Intel Iris Plus Graphics 655 1536 MB

Memory: 8 GB 2133 MHz LPDDR3

 

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Community Expert ,
May 08, 2023 May 08, 2023

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Your graphics card doesn't meet the minimum specs.  You need

GPU

2 GB of GPU memory

https://helpx.adobe.com/premiere-pro/system-requirements.html

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