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Participant
April 30, 2023
Answered

Adding a graphic breaks my project

  • April 30, 2023
  • 2 replies
  • 652 views

I'm trying to add cool graphic templates for titles, lower thirds, and lists. 

When I drag one onto a sequence, it breaks my project. The video disappears, and I have to close and reopen. 

I just updated my software and reinstalled Premiere, and the problem still persists.

This topic has been closed for replies.
Correct answer Peru Bob

Your graphics card doesn't meet the minimum specs.  You need

GPU

2 GB of GPU memory

https://helpx.adobe.com/premiere-pro/system-requirements.html

2 replies

Peru Bob
Community Expert
Community Expert
April 30, 2023

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

If NVIDIA graphics, make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).

Participant
May 8, 2023

It's a 2018 Macbook Pro. 

Processor: 2.3 GHz Quad-Core Intel Core i5

Graphics: Intel Iris Plus Graphics 655 1536 MB

Memory: 8 GB 2133 MHz LPDDR3

 

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
May 8, 2023

Your graphics card doesn't meet the minimum specs.  You need

GPU

2 GB of GPU memory

https://helpx.adobe.com/premiere-pro/system-requirements.html

Peru Bob
Community Expert
Community Expert
April 30, 2023

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-question-on-this-forum/td-p/3929027?page=1