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Participant
June 26, 2023
Question

Adobe Apps Reference Code 205

  • June 26, 2023
  • 1 reply
  • 739 views
Adobe Apps Reference 205

Whenever I try to open ANY application I get hit with "Sorry, Premiere Pro has encountered an error and needs to close. You will not be able to use Premiere Pro at this time. Please contact Customer Suppport and use the reference code 205 for more information on how to resolve this issue."

I have for the life of me not seen any solution to this problem that has worked for me. This error code has been popping up for nearly 10 years (from what I could gather) but still has not been fixed. I have been on super long calls and have been told that "It's my firewall" even though it works perfectly fine on my macbook. I have literally tried EVERYTHING, from deleting my credinetials, to the app itself, rebooting my PC. Nothing.

Does anyone have a solution?

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1 reply

Kevin-Monahan
Community Manager
Community Manager
June 27, 2023

Hi @Nasim306257364vxj
Check out this KB doc: https://helpx.adobe.com/download-install/kb/fix-licensing-error-205.html

 

Hope it helps.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
June 27, 2023

Yup, I've tried this before, and even again now. 

 

Does not work for me. 

Kevin-Monahan
Community Manager
Community Manager
June 27, 2023

OK, sorry. Contact Adobe Support: https://helpx.adobe.com/tech-comm-suite/customer-support.html

Ask for the "video queue" in the chat pod on the lower right. They should be able to sort you out.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio