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Chrispy5000
Chrispy5000
Participant
January 24, 2023
Question

Adobe discussion

  • January 24, 2023
  • 1 reply
  • 316 views

I pay for the full subscription for the creative cloud and when i have a problem it is a community solution.

 

there are many problems with Premiere "PRO" at the moment.

    This topic has been closed for replies.

    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    January 24, 2023

    Hi, Chrispy,

    Sorry for the frustration. We are here to help you. Can you give us information about your computer, the media you are editing with (which camera you were shooting on), and any workflow details? Like, what kind of video you are attempting to make and what specific problems you are having.

     

    By the way, are you working in a company or you are at a school?

     

    Thanks!
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Chrispy5000
    Chrispy5000Author
    Participant
    January 24, 2023

    Hi Kevin
    Thanks for the reply. i have posted my issue before but no response.
    Since the last update the timeline keeps freezing. I can click on a clip and make chenges but i cannot move them or drag a clip from the clip bin onto the timeline. in effect i cannot do any work.
    the only solution is to reset the workspace which someimtes works but also re-installing the app works but the problem keeps coming back. I am on a deadline which isnt going to happen now.
    This is a recouring issue for the last few weeks now.

    Chrispy5000
    Chrispy5000Author
    Participant
    January 24, 2023

    i have a M1 Mac

    32 GB ram

    OS Ventura 13.01

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