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aarona51771085
Participating Frequently
June 29, 2018
Question

Adobe Glitch With PlayBack/Timeline

  • June 29, 2018
  • 5 replies
  • 5217 views

Ok so basically when ever I go to edit my video im a fortnite youtuber so I record lots of 20minute videos and then move them into the data box so I can drag the video into my timeline so when ever I get about 4 videos into my timeline I add a 5th one and my whole adobe starts glitching I can click on things but nothing happens I cant click on Screenshot - 1dc6135de4235807f19cc02b4e25e29e - Gyazo  this which is my biggest issue my computer has great specs so its not my Pc Please tell me what you need and how to fix this

This is my Pc Specs Screenshot - 7104c6b80f473febb28b71445bdb7588 - Gyazo

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    5 replies

    Kevin-Monahan
    Community Manager
    Community Manager
    July 14, 2018

    AaronA,

    This is gamer footage, so it was probably acquired via screen capture program. The output is likely an odd size and variable frame rate. Take the footage into Media Encoder and export it as GoPro Cineform as 1920 x 1080 30 fps and reimport the footage. My opinion is that it will be much easier to playback and edit with. Please try it.

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Diana G
    Participant
    November 11, 2020

    Hey, I know this is a couple years later but I just wanted to say this was the solution for me. I had the same UI glitches as the OP and I was also taking a screen capture (through Windows gaming capture, I assume that's what the OP was using as well). I use screen captures all the time but this one was of a weird aspect ratio and of a program that's a little laggy. I brought it into Media Encoder and exported it as YouTube 1080p. Worked great. Thanks for the solution.

    Vishu_Aggarwal
    Participating Frequently
    June 29, 2018

    I understand the issue, It is not always Adobe at fault, it can also because of drivers or OS issues.

    Have you tried resetting the preferences of premiere pro if not then try as follow -

    • Press Alt (Windows) or Option (Mac OS) while launching Premiere Pro. You can release the Alt key or Option key when the splash screen appears.
    Vishu AggarwalAdobe Certified Instructor, Professional and Expert
    aarona51771085
    Participating Frequently
    June 29, 2018

    what does this do

    Vishu_Aggarwal
    Participating Frequently
    June 29, 2018
    Vishu AggarwalAdobe Certified Instructor, Professional and Expert
    Vishu_Aggarwal
    Participating Frequently
    June 29, 2018

    Try this - Go To File > Project Settings > General > Video Rendering and Playback > (choose from drop-down) Mercury Playback Engine Software Only

    Vishu AggarwalAdobe Certified Instructor, Professional and Expert
    aarona51771085
    Participating Frequently
    June 29, 2018

    I have already done that

    aarona51771085
    Participating Frequently
    June 29, 2018

    im telling you its a issue with adobe it ligit freezes up

    others have this issue also

    Vishu_Aggarwal
    Participating Frequently
    June 29, 2018

    I am unable to understand the glitch your facing. Can you please make a short video using screen recorder and explain the issue

    "then move them into the data box" - Do you mean you import into the project and then drag it to timeline? and when you add the 5th video, premiere pro becomes unresponsive.

    Also, let us know what format & codec your working within premiere pro?

    Vishu AggarwalAdobe Certified Instructor, Professional and Expert
    aarona51771085
    Participating Frequently
    June 29, 2018

    Ok So here is a video Adobe Glitch Please Help - YouTube  In the video you can clearly see im trying to click on the stuff but its not working I cant click on time line nor press the resume button and it happened when I added in that next clip I know its not just that one clip because it doesn't work any time I do this

    this is a huge bug and needs to be fixed now please reply

    aarona51771085
    Participating Frequently
    June 29, 2018

    Could anyone tell me if this has or is happening to them at the moment or whats going on

    Community Expert
    June 29, 2018

    Hi,

    It happened to me once on my jpeg photos and videos. And in my cases, I encountered few damaged files. For importing issue, my PR once crashed while importing bunch of folder/files. and it's due to my previous OS updates.

    aarona51771085
    Participating Frequently
    June 29, 2018

    how did u fix this?