Adobe information point for Graphics Driver Issues / Microsoft/NVidia/Intel update information

Question

This is just a suggestion for discussion.
Over the last 6 months on this forum there have been a high volume of users in trouble with
1. Updates on Windows 11 23 H2 to Win 11 24 H2
2. NVidia Studio driver updates (and possible interaction with Windows) and AMD graphics drivers.
3. Intel iGPU Driver Updates
 
It is clear in the background Microsoft have been updating Win 11 24H2 affecting Graphics performance, so have NVidia with many driver updates.
Also some information from Gaming community that more recent updates from NVidia addressing the new 5000 Series cards have upset 3000 and 4000 series GPU's. Is this true? .... not easy to verfy.
Intel have also been releasing iGPU driver updates very regularly for iCore and Ultra processors containing iGPU engines, particularly after Win 11 24H2 hit the streets. One assumes with fixes.
 
For users trying to navigate all this is a nightmare and when video graphics fail to work correctly anymore in the application .... e.g Premiere Pro, then users naturally get upset quite quickly as this affects their daily work commitments.
It may not have anything to do with Adobe in fact, but known gremlins in driver updates and OS updates.
This is not always easy information to get hold of, in fact sometimes impossible.
 
No useful information has been coming out of Microsoft, NVidia or Intel in the public domain on any recent issues with Video graphics from what I see and searches on release notes.
NVidia very rarely even mention studio drivers, but always refer to gaming glitches and bugs.
 
The usual solution is just update to latest drivers, ....but that is not always foolproof from my own experience.
 
There is no easy solution, I accept that, (due to a multitude of hardware platforms users run) , but even a basic consolidated database of latest drivers and known 'potential'  issues/fixes would be useful that Premiere Pro users could reference just as a starting point.
 
Currently I see too many users wasting hours of their life chasing problems due to bugs and bad performance introduced by OS/Driver issues and interaction with the Application.
 
Comments?

Kevin-Monahan · Accepted Answer

Thank you for posting this.  Kevin

JonesVid · Answer

Thank you @Stan Jones

The logistics of pulling such information together is certainly a challenge but as a first step having a central place where you can populate a form to say which GPU you are using , which driver, which OS version and specific stability issues observed / comments might be a start.
Having an agreed standard performance benchmark tool all users can use to compare against would also be good. I know many users have adopted the Puget Systems tool.
Information collection needs to be kept fairly simple and not too onerous to encourage interested users to do it for both Windows and Mac.
The current Adobe link doesn't really tell a user very much at all I'm afraid.

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