Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Adobe Media Encoder 2022

Participant ,
Nov 17, 2021 Nov 17, 2021

Copy link to clipboard

Copied

"adobe media encoder is not installed. please download and install it to use this feature. Go to ..."

 

I have media encoder 2022 installed. I just finished a project needing to export....and got this message.

I then opened media encoder 2022 to prove functionality.

Even with  media encoder opened I get the not installed message.

What's to do? Thanks

TOPICS
Export

Views

33

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Community Professional , Nov 17, 2021 Nov 17, 2021
First thing is to sign out of the Adobe CC Desktop app, reboot the computer, make sure you're signed back in, then check to see if they now recognize each other. Neil

Likes

Translate

Translate
Participant ,
Nov 17, 2021 Nov 17, 2021

Copy link to clipboard

Copied

This post can be deleted. Couldn't figure out how to do so.

What I did to fix this was to delete ME 2022 from CC - then installed an older version (2021) and now the export is working. 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Nov 17, 2021 Nov 17, 2021

Copy link to clipboard

Copied

LATEST

First thing is to sign out of the Adobe CC Desktop app, reboot the computer, make sure you're signed back in, then check to see if they now recognize each other.

 

Neil

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines