Adobe Premiere 2025 crashing immediately

Question

I can't open any project or create a new one. The program opens, I click a project or make a new one, it immediately crashes and a "sorry, an error occurred" window pops up. This was happening on my old macbook with 8gb of RAM. The diagnostic test thing recommended I upgrade to 16gb minumum. Fair enough, I just bought a brand new laptop with 24gb RAM. Same issue. When I run the diagnostics on this laptop, it tells me there's no issues. Please help, screenshot of the error for reference.

mattchristensen · Answer

@Brave_Wonder5E74 I'm sorry that's happening. Do you have any third-party plugins for Premiere Pro installed? Try holding down the Shift key when you launch Premiere Pro, and then check the box for "Disable third-party plugins (one-time only)" and then click Continue. Are you able to make a project then?

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