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Question

Adobe Premiere CC slow in response

Forum|Forum|12 years ago
June 19, 2013
19 replies
78044 views

Hi,

I recently upgarded to Adobe Premiere Pro CC and I notice that it is very slow in response and there is like 10 seconds lag for every step I do. I notice my computer goes up to 30 percent of workload. The problem arises when I am going from one sequence to another sequence, it lags or copy something in a sequence and then it lags. I have been using CC for 4 months and I did not have a problems with CS6. But this really annoys me.

My computer specs:

CPU i7-920 3.6gHz OC

48 GB of RAM @ 1466Mhz

Quadro K5000 with latest drivers

5x2TB at RAID 5

250gb OS SSD around 140 free space

120gb SSD - Around 40 free.

My cache drive was 120gB SSD, even I change the cache drive to RAID5 drives, it doesn't make a difference.

Now, when I export to render to Adobe media encoder, it takes 10sec. It used to take a sec to do that with CS6.

Is there something I could change in the settings that would make premiere pro faster in response?

I am looking forward for your reply.

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Nander Cirkel

Participant

I've had this problem a lot of times. Just happened again. For me, it consistently happens when applying audio effects like volume or mastering to audio in a nested sequence. Removing the effects solves the problem instantly. Filed a bug report.

Q

QTC

Participant

Having the exact same issue. Except I've narrowed it down to the DeEsser using the multiband mode. If I change it to Broadband everything goes back to being snappy. Put it back to Multi and the 3 second lag comes back.

Only effects the nested sequence though. (as in the clips inside the nested sequence have the effect but you are playing from the level up in the hierarchy, if that makes sense)

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crispacket

Known Participant

I had the same problem. Slow response to any command. If the software was working well beforehand, then started this all of a sudden, try the following:

Create a new project

Import your troubled project into the new project

Other tips:

make sure you have your project settings set to use your dedicated graphics card

make sure you have your graphics card settings set to adobe premiere cc

This all fixed my problem, but yes Premiere can be very buggy and mysterious on a pc or mac...

adobe premiere cc

hp pavilion dv7 i7 8gb ram

nvidia geforce gt 650m 2gb

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NASCARTOMMY

Participant

PROBLEM SOLVED I had about a half hour timeline with lots of effects and adobe premiere pro cc slowed down almost to a stop. I created a new sequence and took 1/4 of the whole timeline and copied it to the new sequence, closed the original sequence for the time being and it ran and worked perfect with no delays, I Did this for the rest of the timeline with about 5 new smaller sequences.Then exported each smaller sequence to a very high resolution and high quality video. Then reimported each of the five videos to a new main sequence then exported my whole video. I hope this works for you.

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berndporr

Participating Frequently

Hi all.

there is just one nuisance but that drives me insane: when I press "play" (spacebar) it takes randomly between 0 and 10secs to play. Sometimes pressing the spacebar won't trigger anything. It's just very unresponsive. It's a Dell T5400 workstation with 3Ghz XEON and 8GB of RAM. The cache is on an SSD. I've noticed that the video effects make the playback unresponsive. Without them it played fine.

/Bernd

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scadmedia

Participant

Confirmed here as well. Current up to date version as of today. Playback becomes almost unusable when having video filters enabled, especially color filters such as Magic Bullets or Lumetri

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aaronkunz

Participant

I have the same problem with a MacBook Pro using Adobe Premiere CC. It used to work fast until I did some updates and now my i7 Macbook is running super slow. It just took 2-hours to render a 15-minute timeline with just one title at the beginning. I typically use Adobe rather than Avid Media Composer to do these smaller projects and to render for the web because it's faster. Just not in the past 10-days or so...I hope Adobe gets it fixed soon.

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aaronkunz

Participant

The updates were for Adobe Creative Cloud - not to programs on the MacBook Pro.

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christeebo1

Participating Frequently

Just went to the store and bought a new computer just to test this issue out before I gave up. Same thing is happening, Slow in response, rendering time is doubled. I give up. Both of these machines are running Windows 8, maybe that is the problem.

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excited_Genie16B8

Legend

I have it on Windows 8 myself without any such issues. You're not using a project that was started in CS6, are you?

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christeebo1

Participating Frequently

No I am not. But I do have tons of titles in the project. I just did a test. With no titles, it encodes in almost real-time with GPU on (still double the amount of time it took with CS6), with titles it is taking about 3x real time even though the yellow bar on top of the timeline indicates it does not need additional rendering. It seems as though it takes the longest when there is a motion effect applied to the title (manually keyframed animate in).

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cscooper2013

Known Participant

Same issue here.

http://forums.adobe.com/message/5523914

Still unresolved. I started my project in CC. I've noticed ALL projects in CC start fast and start slowing down after only a few hours of editing. Restarts don't help. It seems once the project is slow, that project will continue to get slower the more you add to it. You can remove some footage from your Sequence, and it might make things a tad faster, but... you've... removed some footage...

Hopefully everyone here has submitted their own Bug Report to Adobe:

https://www.adobe.com/go/wish/‎

As my current project is at whopping 5 second response time on any action, I'm at a complete standstill until this is resolved.

Curious: does everyone who has experienced this problem have CS6 currently installed (not running, of course) on their machine (I do)?

S

sdzieglo

Participant

I'm having a similar issue. The major difference in my case, is that video playback is completely stopped, audio plays fine, but video will not playback in the viewer. I can watch the clips individually and scrub through the edit with no lag.

This is happening on 2 Macs and a PC. All have been updated to 7.0.1 and still no fix. Anyone have any ideas?

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excited_Genie16B8

Legend

Have any of you guys who started the project in CC synced you're settings?

SpaceCherryFilms

Inspiring

I'm having the same issue in CC, I started the project in CC and it very sluggish, I hit the play button there is a delay (2-3 seconds0 and when I hit stop there an even longer delay before it stops (3-4 seconds)

When I did an xml export to CS6, there are no problems with playback or stoping playback.

Also I'm working on a music video with around 1,000 clips and over 900 edits. No effects and the project

has been pre-rendered. Once again I loaded this project into CS6 (via XML) and I'm not having this problem.

My System:

3.40 GHz, AMD Phenon II X4 965

32 Gb Ram

Nvidia GTX 570

500 GB Hybrid SSD (Programs)

500 Gb Hybrid SSD (Footage & Project files)

Thx!

C

christeebo1

Participating Frequently

I am having this same problem and can't figure out what is going on. CS6 runs excellent, CC is unbearable. two second delay on almost everything. It is unusable.

Windows machine:

-Windows 8

-Intel i7 970 3.2GHz with HyperThreading

-Solid State main drive (C drive)

-12GB RAM

Any suggestions?

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SMG720

Participating Frequently

One thing I noticed is that some Adobe processes don't clean up after themselves, causing the system to bog down. I only know this because my Premiere CC tends to crash frequently with my converted CS6 project so with every crash, I saw some duplicate Adobe processes running in Task Manager. I noticed my CC project running slower and slower on inevitable relaunches, thanks to crashing. So, my steps to recover from a crash are now..

1. Exit out of Adobe Creative Cloud from system tray.

2. Kill all Adobe processes in Task Manager.

3. Restart Adobe Creative Cloud.

4. Restart Premiere CC project.

BTW, has anyone noticed that there are 2 'Adobe CEF Helper Project (32 bit)' processes running? Are they duplicates?