Adobe Premiere GPU CUDA acceleration problem

Forum|Forum|8 years ago
November 22, 2017
2 replies
4807 views

Hello!

I Have:

Laptop with Core i7600 2.9 CPU and 16Gb RAM (ThinkPad X1 Yoga 2) with Integrated Intel HD Graphics 620
Nvidia 1080ti GPU in external PCIe box connected via Thunderbolt.
Windows 10 1709 (16299.64)
Adobe Premiere Pro CC v.12.0

I want to use GPU during playback my 4K HEVC from GoPro 6.

Hardware acceleration works fine only when I use standard Windows "TV and Movies" app. (I'm sure that it is work, because CPU load is around 7-10% and GPU load (Video Decode) is around 40% accoring Windows Task Manager).

In all other cases (Premiere Pro, Media Encoder, even VLC) it does not work. (CPU load 100% and GPU load 0-1%)

I have choosen "Mercury playback (CUDA)" in the Premiere Pro and in the Media Encoder, but there is no affect.

I have tried:

Reinstall Nvidia drivers to latest (388.31) with "clean install"
Tried to switch "Mercury playback software" mode, restart Premiere and switch back to CUDA.

All that was without any result. There is still 100% CPU load and freeze during playback in Premiere source window.

This topic has been closed for replies.

M

mrblifil

Participating Frequently

This is an absolute nightmare. I'm in the process of having Adobe prepare for me a downgradable version of my project. Apple and whoever else, including Adobe, need to get their shit together.

Kevin-Monahan

Community Manager

Hey there Hacker-CB,

Sorry for the trouble you're having. Sounds like you are having some issues with your GPU. First, check this article for a reference for what you should expect to occur with GPU acceleration and Premiere Pro.

I want to use GPU during playback my 4K HEVC from GoPro 6.
With Premiere Pro, Media Encoder, even VLC it does not work. (CPU load 100% and GPU load 0-1%)
I have choosen "Mercury playback (CUDA)" in the Premiere Pro and in the Media Encoder, but there is no affect.

To engage the GPU during playback, try using some GPU accelerated effects. The Lumetri Color effect is a good one to test with.
To engage the GPU during encoding, you need to add one or more of the following to clips:
- GPU accelerated effects, scaling, frame rate changes, deinterlacing, color space conversions, or blend modes.
- Scaling from 4K to HD also engages the GPU.
- So in a good number of instances, you'll see GPU at 0-1% as it is not needed (effects are not added, for example).

Does this info solve your issue? Please let us know.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio