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Correct answer Sumeet Kumar Choubey

Hi Grande Cristiano,

Sorry to hear that you are facing this issue. It seems like an issue with the NVIDIA drivers. Please try to do a clean installation of NVIDIA drivers which removes previous versions of the driver from your system and can help in avoiding driver conflicts causing the crash issue.

Clean installation of Nvidia drivers - Ubisoft Support

Let us know if it helps.

Thanks,

Sumeet

2 replies

S
Community Manager
Sumeet Kumar ChoubeyCommunity ManagerCorrect answer
Community Manager
November 6, 2018

Hi Grande Cristiano,

Sorry to hear that you are facing this issue. It seems like an issue with the NVIDIA drivers. Please try to do a clean installation of NVIDIA drivers which removes previous versions of the driver from your system and can help in avoiding driver conflicts causing the crash issue.

Clean installation of Nvidia drivers - Ubisoft Support

Let us know if it helps.

Thanks,

Sumeet

kglad
Community Expert
kgladCommunity Expert
Community Expert
September 4, 2018

update your nvidia driver.

    G
    Grande CristianoAuthor
    Participant
    September 6, 2018
    Update has already been made, and the error continues

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