Adobe Premiere Pro 2020 Error please help

[gondry]

When I entered Premiere Pro to edit a video, it pops up like this, and when I close the white one in front, Premiere Pro turns off
Try updating the graphics card driver, and downloading Premier Pro again will not change. How can I solve it?

 

[nishu_kush]

Hi there,

Sorry for your issue. I understand that you are not able to launch Premiere Pro properly.

Few suggestions that you can try:

1. If you are using any antivirus, disable it and try to launch Premiere Pro.
2. Try resetting the preferences: https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...
3. Check if the Creative Cloud desktop app is working properly. If not, let us know what's happening. In some cases, the Creative Cloud desktop app can cause such issues.

Looking forward to your response.

Thanks,

Nishu