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Adobe Premiere Pro Cannot Link Familiar File with 2/1 Audio Channels

Community Beginner ,
Mar 28, 2020 Mar 28, 2020

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Hi there. I'm re-editing a video project in Adobe Premiere Pro that I haven't touched since 2018. Premiere has undergone some updates since then.

All my files are exactly where and how I left them, on this project has its own secure external drive.

However, two of my video files will not load correctly.

When I open the project, it says for each of these two video files, "The selected file cannot be linked because it has 1 audio channel(s) and the clip was created with 2 audio channel(s) with a different channel type."

Screen Shot 2020-03-28 at 12.14.42 PM.png

Please help me. I have no idea why it's doing this or how to fix it. Every file is the same as it was before.

 

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Creative Cloud, File sync

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Advocate ,
Mar 28, 2020 Mar 28, 2020

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I know this isnt a perfect answer, but if it's only 2 clips, can you manually re-import them (not relink, just important the current versions you have as though they were new clips) and then just manually swap out the two clips in the timeline?

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Community Beginner ,
Apr 05, 2020 Apr 05, 2020

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Yeah unfortunately, that's the only solution I've come up with, as well. The problem with that is I can't see exactly which parts of those video files I cut. I have a rough idea, but it won't be the same.

It's frustrating that Adobe would release an update that makes their own files unusable, and not bother to fix or even directly address the issue.

I appreciate the help, though.

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Explorer ,
Jun 12, 2020 Jun 12, 2020

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Any more insights into this, as I have hundreds of clips like that?  I am in a major stress over this issue - I basically consolidated the project onto another hard drive that I need to give away for further editing, but now I keep getting the same message and have no clue how to relink the proxy media.  

I even tried to force relinking to the original, 4K media, but the same message appears.

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New Here ,
Nov 05, 2020 Nov 05, 2020

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I had the same problem and I had the project on an external hard drive. The problem with relinking proxies was that premiere learnt the path of the project was on H: drive. After some days I opened it again, but with different letter drive (L:), and that was the problem even it was the same external hard drive! So the solution is just to change the letter of the hard drive to the original one (in my case it was H:). There are several tutorials on youtube how to do it.

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New Here ,
Feb 16, 2021 Feb 16, 2021

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Same problem here.

I can't believe how basic this issues is and that Adobe has not fixed it yet.

What is the point of having proxies if you can't hand off a drive to editor or take your drive and edit on a different computer?

Adobe at its best. 

 

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New Here ,
Mar 04, 2021 Mar 04, 2021

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How this is not fixed is baffling. What an absolute joke.

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Community Beginner ,
Mar 13, 2021 Mar 13, 2021

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I just had a similar but slightly different project. I'm using Premiere Essentials though.

 

I was using the "replace footage" option since I had made some edits to a video file outside of Premiere and wanted to replace all of my clips in Premiere with the new version without taking an hour to do it manually. That error popped up because I was originally using a .wmv video file and was trying to swap with a .avi file. Silly mistake on my part, but replacing the original video with another .wmv file worked.

 

It probably won't work, but make a new copy of your video files with the same file extension of the original. Right click the video file in the Project Assets bin, chooose "replace footage," navigate to the new cop of the video file, and see if Premiere will load it. If that doesn't work, maybe use Adobe Media Encoder to convert the file to another format. I dunno, good luck.

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Community Beginner ,
Jun 17, 2021 Jun 17, 2021

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As a workaround, I offlined all the clips that had this 4 vs. 2 channel audio issue to get my project opened. Then filtering out the offlined footage out of my Dailies bin, I chose "Link Media", selected the missing clips and it resynced just fine.

 

I don't understand why Abode can't make this same functionality work simply by reopening an old project.

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New Here ,
Aug 08, 2021 Aug 08, 2021

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This just saved me a ton of time. I literally just offlined all clips and relinked them to the source clips rather than the proxies and they linked fine. No idea why it wouldn't relink just the same in any other circumstance but this worked 100%.

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New Here ,
Oct 28, 2021 Oct 28, 2021

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Life saver!

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Community Beginner ,
Aug 19, 2021 Aug 19, 2021

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Thanks for the help on this thread. Thought I'd share my solution.

 

I have been working with proxies remotely and do not have access to the source files. We recorded audio externally but I was having troble relinking the proxies to the source files. 

 

I offlined them all and jump in to the sequences and deleted all of the scratch audio from the camera (5 channels), that I no longer needed and just relinked the video to the proxy file. That left me with the externally recorded sound files (that I had tentacled synced previously) and the now linked proxies.

 

When it comes to onlining the source files, I'm hoping I don't face any issues... here's hoping

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New Here ,
Oct 16, 2021 Oct 16, 2021

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This worked solution worked perfectly for me so far
The proxies took multiple hours to generate so re-transcoding was not an option on this deadline so that's why I'm here. I did exactly as you said and the 2-channel proxies re-linked smoothly to the 5-channel hi-res files. I did not need the in-cam audio at all so this process was painless.
Thank you for your solution, monty_baxter!

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Community Beginner ,
Oct 29, 2021 Oct 29, 2021

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Glad it helped someone! These forums have saved me from deadline meltdown far too many times 🙂

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Community Beginner ,
Nov 07, 2021 Nov 07, 2021

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Also having the same problem  This is a stupid problem and should be an easy fix for Adobe. Should require me relettering my drives to access proxies. 

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New Here ,
Nov 10, 2021 Nov 10, 2021

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Same issue here, can't believe this is still a problem. Adobe get the finger out!

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