Participant

Question

Adobe Premiere Pro CC 2015 very slow, lagging preview

Forum|Forum|9 years ago
June 21, 2016
14 replies
100828 views

Hello,

I'm currently facing a very frustrating issue in Adobe Premiere Pro CC 2015. I'm trying to edit 1080p, 30 fps footage with a bitrate of 20Mbps but editing it is impossible for me at the moment because Adobe Premiere is too slow.

I import the footage, and when I double click on the footage for it to show up in the "source" window, it just shows the "media pending" image/message. It takes minutes for the thumbnail to load, but even then I can't properly scroll through the video and figure out which parts I can use to put in the sequence. It only displays on frame from some part of the video and not the one at the marker that I move. Even if I cut out some arbitrary portion of the clip on put in a sequence (even though I can't tell what I'm working with), I get the "media pending" image again for the thumbnail in the "program" window. After a real thumbnail loads, I press play, but it doesn't even play the clip! The play button doesn't even always become the stop button. If I wait longer, only audio plays, but that single frame remains even though the marker runs to the right, meaning that the video should be being played. Pausing somewhere later, it takes minutes again to load a frame, a snapshot of where I paused.

System Specs:

OS: Windows 10, 64 bit

CPU: AMD FX-6300 at 3.5 Ghz

Graphics card: AMD R9-380

RAM: 2 x 4GB DDR3 in dual channel

Storage: 1TB SSHD, 7200 RPM

I've edited videos on less powerful machines without problems, so I can't image specs being the issue.

Any ideas of how I can fix this issue? Thanks in advance!

[Moved from generic Cloud/Setup forum to specific Program forum... Mod]

This topic has been closed for replies.

M

mwafrika29918561

Participant

Hi am also facing the same problem and it seems I am not getting a solution please someone help...2 am having a very small machine and it hive me a really challenge wen trying to edit am footage....anyone to help me get a better machine plz am in Nairobi Kenya +254706477947 is my number

Kevin J. Monahan Jr.

Community Manager

Hi MichaelA,

Did you ever solve this problem? Please let us know!

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

dilshan128

Participant

Hello people, as all of you guys I had the same problem and unchecking the enable Intel h264 decoding worked for me. some guys have mentioned that it didn't work for them, just try a clean boot after you unchecking the enable Intel h264 decoding option. it will work.

Thanks

Dilshan

E

eduardl2913219

Participant

Same problem

sunderlandgreen201503

Participating Frequently

I find another forum also talks about this issue:

Decent hardware but Premiere CC 2015 is really slow and doesn't response sometimes. : Adobe Premiere Pro

B

bntz_chrs

Participant

Do you still need help with this?

firstl65387004

Known Participant

Thanks for starting this thread and spreading the solution. I was very frustrated trying figure this out, I even bought a used geforce 780 hoping that would solve the problem but it made no difference.

unchecking the enable intel h264 decoding worked for me as well. I restarted premiere and at first it made no difference, so I started this thread:

Playback slower with CUDA than with software only - how??? why???

Then I cold booted my system and now everything is playing smoothly.

Here are my specs:

i7-3930k 3.2ghz (12 core).

32 gigs ram

samsung SSD 500gb

5 drive raid five (3 TB WD blacks).

areca 1220 raid card.

evga geforce gtx 780.

windows 7 64bit.

Hope everyone finds a solution.

OlivierA

Participant

Same here. Premiere very slow, almost unable to work with it.

Disabling "Enable Accelerated Intel h.264 decoding" did the trick for me.

I also had a problem with Media Encoder (video file showing "offline" in Media Encoder but not in Premiere) so I had to clear every temp files with pref. option "media->clear" AND manually deleting everything in C:\Users\Usename\AppData\Roaming\Adobe\Common\.

D

dennisv2476103

Participant

Is clip thumbnail display slow too? it keeps building very slowly, one by one, in the bins. I hoped this new version would have fixed it.

K

kas

Participating Frequently

Having the same problem. MUCH slower, unusable, after the upgrade. Disabling "Enable Accelerated Intel h.264 decoding" DOES NOT work for me. Help please Adobe. Need to uninstall the upgrade if not fixed quickly.

UniqueName35

Participating Frequently

Disabling accelerated Intel h.264 decoding worked for me. I was just about to revert back from 2015.3 to the previous version as the preview was extremely slow (basically standing still). I unchecked the accelerated Intel h.264 decoding and it now behaves MUCH better.

Br.