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Participating Frequently
November 29, 2022
Question

adobe premiere pro cc2017 hangs for a while when import .psd file

  • November 29, 2022
  • 1 reply
  • 2473 views

Hi. I am using adobe premiere and adobe photoshop cc2017. I am facing a problem when I import the .psd file to the adobe premiere timeline, adobe premiere hangs for 15 to 20 seconds and then processes it accordingly. I tried different methods like "drag and drop directly to the premiere pro timeline" "import to the bin", or directly drag and drop to the bin but the problem still exists. this is a very annoying stage for me when I working in flow and suddenly it stops working for 20 seconds. please anyone help to solve this problem. 

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1 reply

Jeff Bugbee
Community Expert
Community Expert
November 30, 2022

Mac or PC? 

Does this occur with every PSD or only large ones?

Ali-AmmarAuthor
Participating Frequently
December 1, 2022

it,s windows 10 pc and it occurred with all photoshop files

Ali-AmmarAuthor
Participating Frequently
December 8, 2022

Hi Kevin,

My system specs are as follows,

HP z440 workstation

Processor: Intel Xeon CPU E5-1620 v3 @ 3.5 GHz (8 CPUs)

Memory: 32 GB

Graphics : NVIDIA Quadro K4000 3GB 


I am SSD for operating system drive