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Participating Frequently
August 27, 2018
Question

Adobe Premiere Pro Dropping Frames

  • August 27, 2018
  • 6 replies
  • 4983 views

hey everyone can you please help me out here I just did a custom built PC here are my specs

windows 10 home

32gb ram 3000 ddr4

8700k I7 not overclocked

1070 ti graphics card

1 500 ssd Samsung hard drive

it seems that adobe is still playing back footage and dropping frames like crazy and it isn't stabilizing the footage fast at all can someone please help me

I would love for it to stop dropping frames when I play back the footage and there is also a long delay from when I press the play button until it actually plays I got have cc monthly cloud if someone can please help me before I cancel it.

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    6 replies

    Legend
    August 28, 2018

    It's nice to see compassion expressed freely, as it often leads to telling good stories. Like "Hamlet" and so on.

    thanks

    Legend
    August 28, 2018

    I'm sorry that you are having trouble. As you know this forum is just users of the program helping each other to try and fix stuff or give advice.

    I personally think for your problem you'll have to be patient and give all the information possible regarding your problem ( I don't know what dropped frames means). I don't know what sources you are using, what you are exporting as, and basically don't no nothin. There are smart people here who can help but they need info to get started if they have the time.

    There is a link somewhere about " how to ask for help" somewhere here... which is a guide to supply as much info as possible cause that is relevant to solving issues.

    Good luck.

    megacinn
    Inspiring
    August 28, 2018

    No , not at all.

    You don't have to go back to CS6,.....going back to at least 12.0.1 (the january 2018 version) is sufficient enough.

    Try it, it takes you maybe 10 min installation time..no risk....I'm 90% sure that all your problems about stuttering, export/import problems will be gone. it will work super smooth.

    And I totally agree with all those who completely reject these always occuring idea :

    "give me your specs ....'ummm I see your rig is not perfectly suited for that type of media .....16GB Ram ...you should have much more....your SSD is not of a perfect typ...use M.2 from a special manufacturer .......

    ...thats (as said before) theoretical nerd stuff.  I'll guaratee , that , if you follow that advices , and invest a big bunch of money........nothing will change your situation  ....except ....reinstall an older CC-version up to 12.0.1 !

    I asked one of the highest adobe representatives for a clear hardwarerequirement for our needs.

    That means at least 4Kp30 in H264 and/or HEVC , with 2 tracks in full quality in realtime (playback).

    what did I get as an answer:

    a multicore processor at least from the Intel 6th gen (thats it ...no refence to .how many cores , which Intel I7 and XEON ? and I9 ?

    a decent graphics card with at least 4GB of VRAM (thats it .. no refence to any special Nvidia or ATI chip )

    so, if that is enough ...your rig is more than enough.

    tell you what ....

    I'm working on an ImacPro with 32GB of RAM . During my projects, which all are 4kp30 H264 material 100Mbit , and MP4 wrapper with h264 codec, even with HEVC on my timeline ...

    .....I can run at least 2-3 tracks smoothly at the same time !

    Nearly all of the footage is stabilized by the warpstabilizer (works for 2 years now perfectly even on much less powerfull macbookpro's ).

    If I have a look at the memoryconsumption , there is under no circumstances, more then 50%used.

    what is the difference ... I have been used CC up to version 12.0.1 ....

    ....starting with the totally messed up version 12.1.1 nearly nothing worked nearly as good as before. To document these problems to adobe, I switched installations between these 2 versions for 3 times....reproduceable .... it is clearly the changed hardwareacceleration in 12.1.x

    that was the reason why I already quitted my subscription.

    Adobe was so ....cannot tell this in decent words.... and refused any single problem ...

    Therefor I cannot recommend anyone staying patient and wait.... I'm not sure that they are willing and able to change that developmentline in the near future !

    It seems that the only force by what they are driven right now, is currently to make the biggest possible money out of the situation before the adobe hype goes down ....

    don't complain anymore .... either try working with the 12.0.1 , or make your decision to find a much better suitable way to work....mine is now for the next 1-3 years ..resolve 15.

    and @ Neil    we really appreciate your always present and technically substanciated help. But wouldn't it maybe one step better to investigate the real needs and userproblems.

    Sometimes , if someone asks for a HighQuality-but-LowBitrate-Codec, isn't it  quite a bit oversized ,giving him advices for an Intermediatecodec (LowBitrate-poor quality)......just an example from another thread.

    or , has PremierePro become an offline-Editingsystem (or why repeatedly telling about Proxyworkflows)

    ...it is not always the hardwarespecs

    Participating Frequently
    August 28, 2018

    I really cant thank you enough version 12.0.1 is prefect YOUR A LIFE SAVERRRRRRR.

    Participating Frequently
    August 28, 2018

    I can’t believe I had to go all the way back to cs6 can anyone help me with the stabilization why does it take forever for like 10 second clip it shouldn’t take that long. Like 4 mins

    Participating Frequently
    August 28, 2018

    Im thinking about going all the way back to CS6 but I’m unsure about it and if not then I’m going to purchase resolve.

    dukeeastwood
    Known Participant
    August 27, 2018

    It'S CC 2018, it's a horrible broken mess that 100% DOES NOT WORK, it's not your computer your footage or you, it's Premiere's incompliance.

    Reinstall CC 2017 and try that.

    Participating Frequently
    August 27, 2018

    can I still get CC 2017?

    Legend
    August 28, 2018

    It's not a theoretical take on PrPro.

    When are you going to get off the kick that EVERYONE has to have exactly the same issue you're having?

    Are there issues ... well, of course. Never said otherwise. Is everyone having horrible troubles? Well, actually ... no. Not opinion at all. I'm personally doing ok, and know some others with all kinds of gear who are also doing fine. I know a couple with good gear who are having troubles.

    This forum over the years has been a good bell-weather. When there are issues, the daily posting here can sky-rocket. We've had many days where within an hour, there are three to four pages of new posts. Most new releases have been like that. This last release ... nothing like the previous ones. Yea, some issues popped up for sure. But again, compared to past releases, not even in the same ballpark.

    Recently we've had days where there are a page and a half of posts ... for a full 24-hour period. That's a dramatic drop in trouble posting here, at the same time the user numbers are up. So that would seem to be solid indication that the percentage having horrible issues ain't that high.

    Which, as again I've stated many times, doesn't mean that if you're the one with the screwed up workflow, it's any less painful. Nor does it mean that it's your fault and not Adobe's PrPro program ... some bugs affect only a very small sub-set, and those are typically the nastiest ones to get sorted. Like, duh. And if they can't get it working on your gear, they don't deserve your money.

    I've seen way too many folks here and on the hardware forum that have taken steps with gear and had their machine start working as expected to accept the crap that no one can. They do. Not everyone, but the vast majority. Most of the problems posted here over years for performance have been issues entirely predictable given the OP'S gear, media, and workflow. And were solvable by basic knowledge of what just works (as opposed to "this SHOULD work") and trouble-shooting 101.

    Setting up a one-drive machine like the original poster has is problematic, and always has been. Just three years ago, for decent processing, we all went for a pretty standard five-internal drive setup. Os/programs; cache; project files; media; previews/exports was a typical setup.

    That's now changed ... two good internal SSD's can give nearly the same sustained throughput, especially if the second one is the m.2/Nvme type. Heavily tested for hard data by Bill Gehrke, the tech guru of hard data, and by many other users. Add a third drive for cache/preview files, you've get a setup better than the old 5-drive systems.

    There's nothing about that which is opinion, it's data based. And tested across many systems.

    What puzzles me is why you are so needing to rant and rant and rant across numerous posts. I understand being ticked royally when an app screws you up. PrPro, SpeedGrade, Me, and AfterEffects have all dumped on me at times too. And yea, I certainly posted the odd rant and complaint. But then went about either fixing the issue or moving on.

    Resolve is out there ... the new 15 version is off public beta, you can get it free or (as I have) the "studio" paid version. You're most welcome to use it if it does better for you. If so, cancelling your CC subscription is a great way of participating in the great test that is a free market ... Company X doesn't make a product that works for you, stop buying from them and go with who does. Try Avid. If you're on a Mac, try FCPx ... which has the advantage of being setup for Mac users in a way non-Mac video apps can't do things.

    Neil


    may I offer you a nice hot cup of green tea ??

    R Neil Haugen
    Legend
    August 27, 2018

    What media made by what, what is the drive it's stored on and connections to the mobo, and what effects are you adding?

    Neil

    Everyone's mileage always varies ...