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Adobe Premiere Pro has been sticking and crashing ever since I turned on the Auto Transcribe

Explorer ,
Nov 01, 2024 Nov 01, 2024

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Adobe Premiere Pro has been sticking and crashing ever since I turned on the Auto Transcribe feature.  I think the latest update, v 25.0, had an update for that feature;  I started having trouble when I updated to 25.0.

I think the problem is that the Auto Transcribe is slowing down the processor, causing Pro to stick and crash.  

I can't turn it off because the program crashes before I can click Edit > Preferences > etc...

 

Is there any way to turn off auto transcribe without launching the program?

 

Thanks,

Clay Riggs

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correct answers 1 Pinned Reply

Adobe Employee , Nov 01, 2024 Nov 01, 2024

Hi @ThisGeneration.net - Clay,

Thanks for the bug report and for describing your workaround. I'll leave it posted here for the team to look at, to see if there might be a reproducible issue.

 

I'm curious to know if this a new 25.0 project or one you upgraded from 24.x? Let us know.

 

Thanks,
Kevin

 

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Explorer ,
Nov 01, 2024 Nov 01, 2024

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I figured it out.

I should have tried turning off auto transcribe before I uploaded a project.

I launched Pro, started bringing up the project, clicked cancel, went to Edit > Preferences > Transcription, and disabled the auto transcription.

 

The program seems to be working well now.

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Adobe Employee ,
Nov 01, 2024 Nov 01, 2024

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Hi @ThisGeneration.net - Clay,

Thanks for the bug report and for describing your workaround. I'll leave it posted here for the team to look at, to see if there might be a reproducible issue.

 

I'm curious to know if this a new 25.0 project or one you upgraded from 24.x? Let us know.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Explorer ,
Nov 01, 2024 Nov 01, 2024

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Thank you for checking it out.

It was a project we began on December 3rd, 2023.

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