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Adobe Premiere Pro is running very low on system memory

Engaged ,
Nov 26, 2019 Nov 26, 2019

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Hi guys.

 

I'm getting since quite some time now (3 weeks?) this error message either in After Effects or PPro:

Capture2.PNG

 

It just doesn't make sense: I have 64GB of RAM installed and PPro and AFX Only use less than half of it:

Capture.PNG

 

My Specs: Win 10 Pro

E5-2630v4 2.2GHZ

64GB RAM

GTX 1080 

 

PPro just stops working and closes down. Why is everything so unstable in this app?

I'm sure if you'd put it up to a vote if the whole Premiere Pro team should work on features or bugs, 

99% would say: Focus the next year on fixing things before you introduce more things.

TOPICS
Crash, Freeze or hang, Hardware or GPU, Performance

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Adobe Employee ,
Nov 26, 2019 Nov 26, 2019

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Hi there!

Sorry for the frustrating experience.

 

Are you using any third-party plugins? If yes, remove them temporarily.

 

You may try to delete media cache files to resolve this issue. https://community.adobe.com/t5/premiere-pro/faq-how-to-clean-delete-or-trash-media-cache-files/td-p/...

 

Let us know if it works.

 

Thanks,
KRawat

 

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Engaged ,
Nov 26, 2019 Nov 26, 2019

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Hey Kartika,

 

I just literally formatted my entire PC and only run bare CC2020

 

Thanks

Jannick

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New Here ,
Apr 10, 2020 Apr 10, 2020

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Did you ever get an acceptable answer?

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New Here ,
Dec 24, 2020 Dec 24, 2020

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Evidently not lol

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New Here ,
Nov 26, 2021 Nov 26, 2021

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LATEST

Please Fix your Shi*tty programme. Its been How many years and its stil very Faulty. Please go and take tips From Black Magic and take the building blocks of  Davinci Reslove. Ever since this shi*tty Idea of CC launch Adobe went down the shitter. No wonder so many video editors are leaving Premiere for a more stable and far supperior programme Like Resolve. Get this sorted please. It's to see how Adobe is taking a back seat and are busy going backwards for the worst.

 

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New Here ,
Mar 01, 2021 Mar 01, 2021

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I am having the same problem on a fresh install of Premier Pro.  I have 128GB of ram istalled and am only using less than 30%.  I also have plenty of room on my cache drive (700+GB).  I have cleared my media cache and am still experiencing the problem.

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Adobe Employee ,
Mar 01, 2021 Mar 01, 2021

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Jesse,

Sorry. Sounds like you may have a corrupt project. Try creating a new project and importing the legacy project into it. That may help. Let us know.

 

Thanks,
Kevin

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New Here ,
Mar 01, 2021 Mar 01, 2021

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Kevin,

 

Thanks for the quick reply.  I uninstalled, then reinstalled premire pro this morning and that seemed to fix the problem.

 

Best,

 

Jesse

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New Here ,
Apr 12, 2021 Apr 12, 2021

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Hi there, 

I am having the same problem. I have tried clearing cache files and uninstalling the app. It s with all my projects. Please help me.

Best,

541

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Community Beginner ,
Jun 04, 2021 Jun 04, 2021

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Hi Guys,

 

I have the same problem. I have 128GB and >1TB free NVMe space and get the same error message right when I start PP, before opening or creating anything. After launch PP takes only 1.5GB of RAM and 105GB is totally free.

 

After opening or starting any project I continously get 'Unable to create image buffer' messages but everything works w/o any visible problem. With my current project I have more than 40GB free memory but I get the image buffer message in every few minutes. I have a 10GB RTX 3080 card.

 

I cleared the cache and re-installed PP with no luck.

 

Br.

 

Peter

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Explorer ,
Jul 15, 2021 Jul 15, 2021

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I'm pretty sure Premiere Pro 2021 has MAJOR bugs in its memory / cache file usage. I am regretting starting a new project on 2021 as I've run into these bugs:

 

10980xo

Windows 10 up to date

512 OS NVME

2TB NVME CACHE

4TB NVME CACHE

30TB External Raid

Nvidia Geforce 2080ti 11GB On 462.59 Studio Driver

 

Low on System memory Crashes

(I have a mostly free 2TB NVME and a 4TB NVME as cache drives)

128 GB System Ram

18 Core 10980xe

 

JKL Crashes

PP2021 crashes on fast forwarding and reversing timeline playback using the JKL buttons with a 

 

Unable to Creative Image Buffer

Frequently happening

 

None of this was happening on 2020.

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Contributor ,
Sep 20, 2021 Sep 20, 2021

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Has anyone found a solution?  I've now installed both Pr 15.2 and 15.41 on FOUR (4!) different new laptops and on each one of them Pr fails miserably, closing on it's own after just a few seconds of opening a project (no warning, no error message, just poof, gone!).  I returned the previous 3 laptops thinking it was something wrong with them (2 MSI and 1 Gigabyte laptop).  I'm currently testing both Pr 15.2 and 15.41 on a FOURTH laptop (MSI GE76, Windows 10 20H2, 32GB ram, nVidia GeForce 3080 card with 16GB ram, 1TB SSD) and getting the same issues. 

 

I'm also running Pr on my 3 year old desktop (Windows 10, 32GB ram, nVidia GeForce 1070Ti) with NO ISSUES! 

 

I've reached the limit of my patience.  Why does Pr consistently fail on FRESH installs yet it works fine on my old desktop that has a ton of stuff installed on it, including several older versions of Pr?  Pr failing catastrophically on 4/4 laptops is getting to be rather ridiculous.

 

Any help is much appreciated!

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New Here ,
Oct 08, 2021 Oct 08, 2021

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Hey. I solved this problem by increasing RAM usage to maximum in Premiere.

Hope it helps. 

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New Here ,
Sep 30, 2021 Sep 30, 2021

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They wont give you any solution. Adobe is a joke. I personally am cancelling my service and going back to older cracked versions of premiere that actually worked, without 25 crashes per editing session. 

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Adobe Community Professional ,
Sep 30, 2021 Sep 30, 2021

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Please provide detailed specs of your system, including your storage configuration as well as your OS and version of Premiere, as well as details about your projects and if you are using any plugins/effects

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Explorer ,
Oct 20, 2021 Oct 20, 2021

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Premiere Pro is prossibly one of the most buggy softwares to use when compositing videos, and it can slow workflow down dramatically.

 

Premiere Pro also gets the job done just as good, or event better than any software out there, so keep that in mind. It isn't a PC problem, it's a Premiere Pro problem.

 

I clear out all of my media cache and re-run the program, and the problem goes away temporarily until I'm on my third project after clearing.

 

Just work with PR, and it will work with you.

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