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Adobe Premiere Pro No responde se congela y no responde al crear o abrir un proyecto

New Here ,
Jul 07, 2023 Jul 07, 2023

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Cómo dice el título, hace un tiempo que no abría el programa y hoy me he dado cuenta de este error.
No puedo abrir ni crear un proyecto ya que cuándo le doy al botón se econgela el programa y no responde, terminando en un error.

Cosas que he hecho y no han servido:
- Instalado y desinstalado
- Intalado una par de versiones anteriores
- Actualizado Windows 11
- Actualizado los drivers de la gráfica

He indagado un poco y creo que tiene algo que ver un archivo llamado ntdll.dll o algo así.

¿Podríais ayudarme, por favor?

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Community Expert ,
Jul 07, 2023 Jul 07, 2023

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



<"moved from using the community bugs ">

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Community Expert ,
Jul 07, 2023 Jul 07, 2023

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Exactly what is the error message?

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