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rupeshd24924255
rupeshd24924255
Inspiring
October 20, 2021
Answered

Adobe Premiere Pro Proxy doesn't work (Video just stops)

  • October 20, 2021
  • 1 reply
  • 4383 views

Hello,


I'm new to Adobe Premiere Pro and my computer doesn't support natively editing in 4K so I found out about Proxies.

 

Problem Statement:

Proxies created from "Adobe Premiere Pro" (Create Proxy) section doesn't work. The video just freezes. If i manually create a video from Media encounter it plays back well.

 

More info:

I have 20 videos taken on same drone (DJI Mavic 2 Pro) and I did a "create Proxy" and everything got created with H.264 with Low quality. 

 

However, only 10 of them play well. Rest of them don't even play in Premiere Pro. I'm super confused.


I tried going to proxy file directly and playing them! Still they don't play well in quicktime.

 

What am I missing? Please help! I can't edit my videos without this 😞 

 

When I went to Media Encoder and Encoded manually it works fine in the playback. However, I am unable to attach proxies 😞 

 

Premier Pro: 15.4.1

This topic has been closed for replies.
Correct answer rupeshd24924255

Additionally, I've also created the video using AME and tried to "Attach proxy" (The video file plays fine).

However, I'm not able to "attach" the proxy file to my file.


Is my Premier pro messed up? This is so frustrating! I'm a new Primiere Pro user and I spent my last 48 hours trying to debug Premier pro instead of working on my creative flow 😞 So frustrating!


An UPDATE:

I got it fixed by removing Adobe Media Encoder and re-installing it again!

I don't know what was the exact problem. But reinstalling seems to have fixed it.

1 reply

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
October 20, 2021

Best is not to choose H.264 but rather prores of cineform.

If you have a weak system might be better to convert footage to an edit friendly format  instead of using proxies.

In some instances Premiere will use the full resolution footage instead of the proxies.

Post full comp specs.

rupeshd24924255
rupeshd24924255Author
Inspiring
October 20, 2021

@Ann Bens I have also even tried to playback the "proxy" file alone. (without Premiere pro) and that doesn't work as well. It just hangs. My 4K (Source) plays okay on the other hand. I am super confused.

 

When I use Media Encoder and use H.264 and Facebook 720p it works very well but I'm not able to attach this to proxy file in Media Encoder.


Something is really broken 😞  or maybe I'm missing a setting

rupeshd24924255
rupeshd24924255AuthorCorrect answer
Inspiring
October 21, 2021

Additionally, I've also created the video using AME and tried to "Attach proxy" (The video file plays fine).

However, I'm not able to "attach" the proxy file to my file.


Is my Premier pro messed up? This is so frustrating! I'm a new Primiere Pro user and I spent my last 48 hours trying to debug Premier pro instead of working on my creative flow 😞 So frustrating!


An UPDATE:

I got it fixed by removing Adobe Media Encoder and re-installing it again!

I don't know what was the exact problem. But reinstalling seems to have fixed it.

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