Known Participant

Question

Adobe Premiere spacebar stop and start lags

Forum|Forum|2 years ago
March 28, 2023
8 replies
4462 views

I have adobe Premire 2023 running on a dedicated HPZ8 Windows PC with Nvidia Quadro5000 GPU and 192 gigs of Ram. I am constanly havving issues (i think are related to the Nvidia GPU) with playing and stopping playback on the timeline. I happens after about 5 minuutes of editing. The cursor continues to move even after hitting spacebar. This is most frustrating as I have spen hours reinstalling premiere, resetting windows rolling back Nvidia drivers, trying different keyboards... and the list goes on and on.

I have also had toplevel Adobe support and they can't seem to find the iussues. I have read on these forums that this is an ongoing bug with Adobe Premeire and Nvidia Graphics.

I am seriously considering a different video editing proigram and possibly migrating to a Mac.

I spent two hours today with adobe chat support and did everything suggested: resetting preferences, clearing caches, rolling back Nvidia drivers. Support told me they are looking for perfect Nvidia driver but haven't found it yet...

I primarily edit long form concert multicam video projects (typically two cameras) using MOV footage recorded on Atomos Ninjas.

Looking for ideas and suggestions on how to solve this issue.

Thanks

This topic has been closed for replies.

R

RjL190365

Legend

Never mind what I had originally stated in this post. The thread starter has a Quadro P5000, which is of the Pascal architecture that has not aged well for CUDA apps. In fact, it is almost as sluggish with CUDA apps as an entry-level T-series Nvidia Workstation GPU such as a T1000.

Ssavanyu-PCAuthor

Known Participant

Latest update from my end...

I was also having audio pops and crackles running Audition on this machine (Needed to correct a music track and EQ it).

The HP has latest non-beta version of Premiere.

It also has a sound blaster ASIO/MME audio card (We needed an optical input for a preamp output). I updated the sound card drivers, chose MME instead of ASIO and set it to "direct out" bypassing all of the sound blaster "audio enhancement settings".

I edited a 60 minute multicam prject today with no issues. I also had no more issues with Audition...

I'm wondering if the there is some wierd relationship between the NVIDIA card, CUDA, and the ASIO audio.

Note, we have a Mac Studio Ultra coming to replace the aging HP...

Maybe the HP knows it's destined for the boneyard and is playing nice for a change...

Will keep you all posted.

Cheers

A

Ambuehlance

Participant

I'm on 23.2 and this has been happening for me since 23 was released. I'm on an AMD Ryzen Threadripper 24 core 3.00GHz with 64 GB of ram, and a NVIDIA GeForce RTX 3060. To be clear, on this exact same station for two years I've been able to edit 5+ cameras 1080 or 4K in multicam to the beat of a music track. Then this update and even two cameras, prores lt proxies 720p at 1/4 quality playback and the multicam timeline will continue to playback despite using the spacebar to pause. The lag is immense, sometimes playing through the entire timeline before I can control Premiere again. If anyone has any more ideas let me know, I appreciate your dilligent testing!

Neckebba

Inspiring

In the beta there are bugs regarding multicam fixed. We already tested them after we had a talk with engineers of Adobe. It looks like they work. (Again no audio meters in the timeline Audio header, thats fixed too soon)

Neckebba

Inspiring

Hey Guys,

Will you all please in the timeline disable the audio meters in the Audio tracks.

If you activate them and expand all tracks you get ALWAYS into trouble.

We had a long talk with Adobe enginering and there looking into this.

For us if you look at taks manager it looks like overloading some CPU cores every time.

MyerPj

Community Expert

FWIW: I just tried it with a multicam and couldn't get it to happen. (3 cams, AVC footage, also was switching to cineform proxies). Someone mentioned on one of these threads that working with a project in List the was no problem. List and Icon view seemed to work OK, in Freeform view, whenever the mouse went to another clip, playback on the timeline stopped. This didn't happen in Icon view.

8 years of a Windows install sounds not very good. I doubt I've ever gone that long. My scientific way of doing this would be to get a nice SSD, Samsung 1TB internal for $65.00 on B&H right now. Put Windows 11 and Nvidia of course (clean install, drivers ONLY) on it and PP and nothing else execpt your project, and see what you get. Leave all the HP stuff off it for the test. That's what I would do if I can't find anything else.

Ssavanyu-PCAuthor

Known Participant

Hi MyerPj,

I have been in contact with Kevin and have done som in-depth testing on this issue (I finished the deadline project first...). It appears to be related to Nvidia Quadro graphics cards (Non RTX versions) and multicam ediitng. I found that on the HP (Quadro P5000 GPU) I had the issues only if the Multicamera Window was open and I was editing a nested multicam sequence. Regular projects where I assembled groups of clips, tex elements and graphic elements worked fine even with multiple video and audio tracks.

To confirm my theory, I pulled out our Lenovo Legion5 gaming laptop used with our livstream setup. It has an Intel Core i7 11800H processor and an Nvidia Geoforce RTX cuda enabled graphics card (NVIDIA® GeForce RTX™ 3070 Ti Laptop GPU 8GB GDDR6). For grins, I installed Premiere on the Lenovo, connected the SSD with the multicam project and opened Premiere. With the Multicam window open, I had NO ISSUES with the Play/Stop spacebar lag. In fact I could rapidly switch from camera to camera as fast as I could press the "#1 and #2 keys on the keyboard (3 frame strobo edits!). I editied heavily for 30 minute with no issues. Another editor I work with was also having playback issues on his PC. He also loaded Premire and his project on an ACER gaming laptop and edited with no issues...

Followup... I did some research on the Quadro Graphics card vs. the GeoForce card. From what I could find on the web it appears that although the Quadro Card is designed for high resolution Cad, Graphics editing, drawing, and can drive multiple high resolution monitors, it is nat as good as the GeoForce RTX gaming graphics card for Video and streaming...

I have had issues in the past with Quadro graphics cards on the HP Z8 and other HP machines (not all related to Adobe Apps).

Lots of good info here to work through, and I think the folks a Adobe are looking into it.

I have some open time between projects so I am available to try things.

MyerPj

Community Expert

Thanks for that info and follow up. On the first post here I tried to be gentle when saying it was probably the Quadro. Somewhere along the line I had read, maybe over at Puget that there were issues with it. I try to figure out what most of the Adobe guys are probably testing with. They did go with Cuda cores sometime ago, with an actually anouncement. So, I've always stuck with Nvidia, and there's certainly a lot more of us on Geforce rather than Quadro. I'm still sporting a GTX, not even an RTX, and it's working fine. I'd be happy to upgrade, but the prices are not worth it to me (yet).

Good Work! 🙂

MyerPj

Community Expert

I'm sorry you guys are having these issuse. Sounds aweful. Maybe @Kevin-Monahan can make a suggestion. Also, if you want to see some good hardware testing for PP, AE, Etc and plenty of recent and past articles, check over at Puget: https://www.pugetsystems.com/

Ssavanyu-PCAuthor

Known Participant

Here is my latest update.... And I AM NOT HAPPY WITH ADOBE PREMIRE!!

I took the project over to our Mac Studio. Loaded Premiere and started to edit. This is a simple two camera multicam project. Everything was working fine for about an hour. Then little by little the start/stop playback issues came back. On the Mac I noticed the timeline cursor would "stutter" and the timecode window would would not increment time. This is the most recent build of Premiere.

I am so frustrated with Adobe and this known issue that they are not fixing that I am now seriously starting to look at alternative video editing software. As a long time Adobe usere and supporter, I am thourouly disappointed with the buggy releases ever since the 2019 versions and the lack of customer support to solve these issues.

ADOBE FIX THESE BUGS!!!

Ssavanyu-PCAuthor

Known Participant

Hi All. Here is the latest on this issue.

It appears to be tied to the Multicamera view in the program monitor.

I downloaded the most recent Beta Version of Premiere. I also installed the latest Nvidia Driver Update (3-23-23) from Nvidia (Clean install).

I used an exisiting Multicam project (2 cameras, outboard audio file.).

When you open the multicam display window the spacebar will start playback ffine. However once started you can NOT stop it. If you try and click on the "stop" button in the program monitor, you get a white screen flash and nothing happens. the only way to stop playbak is to close Premiere.

Note: I finished the project last night using my Mac Studio so I'm no longer under deadline and am available for in depth testing.

Hi All,

I'm off deadline so I dove into this issue witha scientific troubleshooting approach... Here is an update on what I found....and it is a wierd one...

It appears to be tied to the other view choices (Multicamera, Comparison, Alpha) in the program monitor settings.

To test this, I downloaded the most recent Beta Version of Premiere. I also installed the latest Nvidia Driver Update (3-23-23) from Nvidia (Clean install) for my Quadro 5000 card.

I used an exisiting Multicam project (2 cameras, outboard audio file.). It consists of a nested sequence enabled for Multicam editing, two scratch audio tracks and the "external Mix" audio track. This is my normal multicam workflow.

I used the wrench to select Multicamera view for the program monitor.

With the multicam display window open, pressing the spacebar will start playback normally. However once started playback does NOT stop when the spacebar is pressed. Also, if you try and click on the "stop" button in the program monitor, you get a white screen flash and nothing happens. The only way to stop playbak is to wait for about 20 seconds for it to eventually stop... or close Premiere. I also noted that when it started playing, I could not select camera views using keyboard or mouse.

So, once it finally stopped, I went to the wrench in Program monitor, and selected "Composite Video". Now the spacebar Play/Stop appears to act normally. FYI, if I select anything other than Composite view for the source Monitor I have the Playback issues. When Composite View is selected there is about a 2-3 frame lag after I press the spacebar to stop playback.

On a side note, there used to be a way to add the multicamera view button in the Program monitor tool bar. But it is no longer there. So, to turn on Multi-camera view, I click the wrench and select it in the drop down menu.

Note: I finished the project last night using my Mac Studio so I'm no longer under deadline and am available for in depth testing. (I beta test for other organizations and am familiar with tessting and documenting the process.)

Neckebba

Inspiring

I can not agree more. We having very big issues. On every editing station, Proxy hires.. 2 cams and 10 cams all same, after a while Start /stop doesnt work any more. Only a restart of Adobe can fix it . This is really horrible: it is on 23.1 -23.2 and the beta version.. all same issue. after a while somethimes short or long it just stops working. Stop can be a delay of 6seconds or the whole timeline because it keeps playing. We had AJA, but disable mercuty playback gives same issue .. we out of toughts, we changes settings, went to ASIO to MME, we resetted profiles, Adobe, clean install all..

Ssavanyu-PCAuthor

Known Participant

It sounds like exact same issues I am having. We also have a Mac Stuido (M1) in our audio room with another Adobe CC seat. I loaded Premiere on the Mac and editied multicamera video with no issues. There are some serious issues with Nvidia graphics cards that are not being addressed. Once the "Start/Stop" bug happens, nothing else works. I can't scroll timeline, choose any of the edit tools, or close any windows until Premiere stops playing back on its own. It is almost like a data buffer fills up and clogs the control process. I wonder if it is usb related as all of my control things (keyboard, mouse, tangent color controller, and Monogram Palette controller are USB... Adobe please help fix this isssue once and for all.

Neckebba

Inspiring

We have alos no clue at the moment, where it comes from. We can see that it is always triggerd when put Program in multicam view. Also something found out: In the timeline: in the timeline track if audio meters enabled and you press expand tracks: it blocks . If we go to audio header and remove the audio meters , works beter. So looks like there multiple triggers on this. We just had reports : somebody working alday multicam. no issue. Now at 3pm the issue is there and from then on crash after crash. pffff

MyerPj

Community Expert

It sounds like the Quadro, that was preferred some years ago, but not anymore I don't think.

What processor are you running, with all that memory! 🙂 What is the footage? Is it ProRes, HD?

Ssavanyu-PCAuthor

Known Participant

Its an HP Xeon workstation class.

the footage is two streams of HD in ProRes LT.

WE have a Mac Studio running in our audio room and I loaded premire on it. Runs rings around the HP!

Very frustrated as this machine was specced by HP specifically to run Premiere.

Open to any suggestions.

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