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Participant
October 5, 2020
Answered

Adobe stock within premiere pro...

  • October 5, 2020
  • 2 replies
  • 871 views

I am unable to click on the dobe stock icon on the essetial graphics panel in premiere pro...Can you help...

 

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Correct answer Ann Bens

Hi Neil,

And I tried synch Settings. Nothing happened. My mail account was only synched. The Adobe stock icon remains Grey.

 


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2 replies

R Neil Haugen
Legend
October 5, 2020

Do you mean when you click on the button, it doesn't open the Adobe Stock items in the EGP window? Or is it grayed out?

 

First question ... check your CC desktop app to make sure you're online with the Adobe CC cloud. Do something like use the menus to tell it to sync and see if it's connected.

 

Neil

 

Neil

Everyone's mileage always varies ...
Participant
October 6, 2020

It is Grayed out, Neil.

 

Participant
October 6, 2020

Hi Neil,

And I tried synch Settings. Nothing happened. My mail account was only synched. The Adobe stock icon remains Grey.

 

Ann Bens
Community Expert
Community Expert
October 5, 2020

Participant
October 5, 2020