After I update Premiere Pro 22.3, Export hangs at 79%, is there a solution?

Community Beginner ,
Apr 20, 2022 Apr 20, 2022

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After I update Premiere Pro 22.3, Export hangs at 79%, is there a solution?
Even though I tried exporting the file in the media encoder, it still hangs at 79%, what's the reason?

P.S. file exported per hour 1 hour

Screenshot 2022-04-20 220153.jpg 

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Error or problem , Export

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Adobe Employee ,
Apr 20, 2022 Apr 20, 2022

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Hi there!

Sorry to hear that. Could you share your system details (OS, CPU, RAM, GPU)? Can you post your export setting?

 

Let us know.

Thanks,

Kartika

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Explorer ,
Apr 20, 2022 Apr 20, 2022

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Hello,

I am having the exact same issue with my iMac. This also happened after I updated to the latest version of Premiere Pro. I had no issues with the previous version of Premiere Pro.

 

Please advise on how to troubleshoot or when this bug will be fixed by the tech team.

 

Joe

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Community Beginner ,
Apr 20, 2022 Apr 20, 2022

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OS : Windows 11 Home Single Language

CPU : 11th Gen Intel(R) Core(TM) i9-11900H @ 2.50GHz 2.50 GHz

RAM : 16.0 GB (15.7 GB)

GPU : NVIDIA Geforce RTX 3060 laptop gpu

export setting
Youube 1080P 60Fps

Thank you

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Adobe Community Professional ,
Apr 20, 2022 Apr 20, 2022

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Hi,

Have you tried making another sequence and try to export it to see if the same happens?

 

Marek Mularczyk
Adobe Certified Expert and Instructor

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Explorer ,
Apr 20, 2022 Apr 20, 2022

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Yes. I've tried it with two separate sequences and restarted a new project from scratch. This seems to be an issue related to latest update.

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Adobe Community Professional ,
Apr 20, 2022 Apr 20, 2022

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Loads of people are having problems with Premiere since the last update.

Roll back to previous version for now until this gets fixed.

 

Marek Mularczyk
Adobe Certified Expert and Instructor

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Explorer ,
Apr 20, 2022 Apr 20, 2022

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Thanks Marek. That's what I am doing.

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Adobe Community Professional ,
Apr 21, 2022 Apr 21, 2022

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Previous version should be ok for now if it's any consolation 😉

 

Marek Mularczyk
Adobe Certified Expert and Instructor

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New Here ,
Apr 21, 2022 Apr 21, 2022

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Thanks so much. I've had the same proble and have tried everything! I will try rolling back to the 22.2 version. I appreciate the tip

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New Here ,
Apr 21, 2022 Apr 21, 2022

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And that worked! Yay!

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Adobe Community Professional ,
Apr 21, 2022 Apr 21, 2022

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I'm glad this worked for you! 🙂

 

Marek Mularczyk
Adobe Certified Expert and Instructor

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Adobe Community Professional ,
Apr 20, 2022 Apr 20, 2022

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Did you try expoting as image sequence ? 

one more note, did you try exporting directly to folder named in English ONLY  ?

 

Screen Shot 2022-04-20 at 11.23.01 PM.png

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Community Beginner ,
Apr 20, 2022 Apr 20, 2022

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Thank you very much everyone. Now export can be done by way of backing version to 22.2.

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Adobe Employee ,
Apr 20, 2022 Apr 20, 2022

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Hi,

Sorry! Can you try exporting using Software Encoding? If that is still an issue, try exporting to another codec, like ProRes 422 LT or similar? Let us know if that works.

 

Thanks,
Kevin

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Explorer ,
Apr 20, 2022 Apr 20, 2022

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No. I don't have time to try other solutions that don't work. I am rolling back to a previous version. There really needs to be more rigorous testing and better communication with customers during new rollouts and updates.

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Community Beginner ,
Apr 20, 2022 Apr 20, 2022

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Mp4 1080P 60Fps

Thank you very much everyone. Now export can be done by way of backing version to 22.2.

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Community Beginner ,
Apr 20, 2022 Apr 20, 2022

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Thank you very much everyone. Now export can be done by way of backing version to 22.2.

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Community Beginner ,
Apr 20, 2022 Apr 20, 2022

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However, we would like adobe to fix the aforementioned errors. It might happen to some people.

thank you

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New Here ,
Apr 23, 2022 Apr 23, 2022

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I am having this same issue. Has this been resolved yet?

 

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Adobe Community Professional ,
Apr 23, 2022 Apr 23, 2022

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LATEST
quote

I am having this same issue. Has this been resolved yet?

 

By @rsdrumm

 

The issue has been identified and has been fixed in the beta version that you can download from the Creative Cloud app. There will be an official update later on. No dates yet.

EDIT:
I just re-read that it was fixed for when the playback hangs at around 34:46. It´s still worth trying the beta since this probably was what triggered the export to hang.

More info: Known issue: Premiere Pro stops playback at around...

 

Averdahl_0-1650740424162.png

 

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