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Hello. I'm experiencing issues with my AJA Kona5 card appearing as a playback option in Premiere Pro 2022. I have updated the firmware on the AJA to the latest version and the card shows as connected in AJA Utilities on Windows 10 however nothing appears in Premiere. THe card id advertised as working with 2022 and has previously worked on older Premiere versions on the same system.
Any ideas are very welcome.
Thanks
Hello. I contacted AJA as well and they have responded with the workaround which is attached. The issue will be resolved in the next firmware update.
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Have you also contacted AJA support?
Neil
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...and has previously worked on older Premiere versions on the same system.
By @Charlie24026848tnbv
Most third party hardware require you to re-install the latest drivers when upgrading Premiere Pro from version X to Y. In this case, install the latest drivers from AJA.
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Hello. I contacted AJA as well and they have responded with the workaround which is attached. The issue will be resolved in the next firmware update.
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This was a lifesaver Thank you!!