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Aja Kona 5 not an option in Premiere Pro 2022?

New Here ,
Apr 13, 2022 Apr 13, 2022

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Hello.  I'm experiencing issues with my AJA Kona5 card appearing as a playback option in Premiere Pro 2022.  I have updated the firmware on the AJA to the latest version and the card shows as connected in AJA Utilities on Windows 10 however nothing appears in Premiere.   THe card id advertised as working with 2022 and has previously worked on older Premiere versions on the same system.

 

Any ideas are very welcome.

 

Thanks

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Hardware or GPU , User interface or workspaces

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correct answers 1 Correct answer

New Here , Apr 14, 2022 Apr 14, 2022

Hello.  I contacted AJA as well and they have responded with the workaround which is attached.  The issue will be resolved in the next firmware update.  

Screenshot 2022-04-14 at 09.33.04.png

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LEGEND ,
Apr 13, 2022 Apr 13, 2022

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Have you also contacted AJA support?

 

Neil

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Community Expert ,
Apr 13, 2022 Apr 13, 2022

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quote

...and has previously worked on older Premiere versions on the same system.


By @Charlie24026848tnbv

 

Most third party hardware require you to re-install the latest drivers when upgrading Premiere Pro from version X to Y. In this case, install the latest drivers from AJA.

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New Here ,
Apr 14, 2022 Apr 14, 2022

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Hello.  I contacted AJA as well and they have responded with the workaround which is attached.  The issue will be resolved in the next firmware update.  

Screenshot 2022-04-14 at 09.33.04.png

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Community Beginner ,
Jun 14, 2022 Jun 14, 2022

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LATEST

This was a lifesaver Thank you!!

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