All fonts missing from Premiere Pro 2021!

[AJV Media]

I recently noticed I can't access any of my fonts in PP 2021. When I use the type tool, it uses a generic font. Then when I try to select a different font, there's nothing there at all.

I click on the pulldown menu and it appears empty.

All my other Adobe apps have the fonts available.

This is my Windows computer:

Processor Intel(R) Core(TM) i9-7900X CPU @ 3.30GHz 3.30 GHz
Installed RAM 64.0 GB (63.7 GB usable)
System type 64-bit operating system, x64-based processor
Edition Windows 10 Pro
Version 21H1
Installed on ‎9/‎27/‎2020
OS build 19043.1165
Experience Windows Feature Experience Pack 120.2212.3530.0

Please help!

[Ann Bens]

FAQ: How to reset (trash) preferences.

[AJV Media]

Thnaks. I tried that but, unfortunately, it didn't work.

I even uninstalled and re-installed Premiere and it didn't help.

[nishu_kush]

Sorry for your issue, AJV Media.

Can you try running Premiere Pro as administrator? Right click the Premiere Pro icon and select Run as administrator.

Let us know if it helps.

Thanks,

Nishu

[AJV Media]

Thanks, but it didn't work. Premiere still doesn't show any fonts available.

I am at a loss for how to fix this, short of wiping my computer and reinstalling Windows. I'd much prefer not doing that if at all possible.

[carlopixelframe]

I have exactly the same problem on the new version 15.4.1

[carlopixelframe]

am now back to version 15.2.0 and now everything is back and as usual!

[Peru Bob]

Did you use the Cleaner Tool?

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

[AJV Media]

Ooh, I didn't know about the Cleaner Tool. I'll see if it helps. Thanks!

[AJV Media]

Well, I tried the Cleaner Tool, did a complete uninstall of Premiere and reinstalled it. Still no fonts in Premiere. Thanks, though.

[nishu_kush]

Could you try running Premiere Pro in a new user account and see if the fonts become available?

Let us know the results.

Thanks,

Nishu

[AJV Media]

I reverted back to v 15.2.0 and it fixed the problem before I saw your suggestion. As it's currently working, I don't want to mess with it anymore because I have a ton of work to get done. But thanks for the suggestion!

[MyerPj]

<<All my other Adobe apps have the fonts available.>>

Very strange. Did you try it with a new project? Without loading the current one select "New" from the Home screen. Did you try resetting you're preferences?

[AJV Media]

Yes, I tried with a brand new project, having re-installed the latest version of Premiere (v 15.4.1) but no luck there. The only thing that fixed it was reverting to v 15.2.0 (build 35).

[ben.reeves]

I have this exact same problem. I've tried all of the suggestions (uninstalling and reinstalling Premiere, using the Creative Cloud Cleaner, running as administrator, using ALT+SHIFT to preset preferences, trying new projects and old projects), but no success. Like AJV Media, mine also only affects Premiere. The fonts are fine in the other apps.

[ben.reeves · Accepted solution]

I've reverted to version 15.2.0, and all the fonts seem to have come back:

[AJV Media]

Holy cow! This worked! All my fonts are back in Premiere Pro v15.2.0 and I can use them as before. Thank you so much!

[IanKitney]

I have the exact same issue, got tons of work to do and this is influencing my workflow.... please find a fix Adobe!!!!!

[Shivangi_Gupta]

Hi there,

We appreciate you writing in. Which version of PR are you using? Let us know. We're here to help.

Regards,

Shivangi

[IanKitney]

Hi there, thank you for getting back to me it is 15.4.1

I reverted back to 15.2 and the fonts appeared. Then updated to 15.4.1 and they disappeared again. 

[carlopixelframe]

I have exactly the same problem on the new version 15.4.1

[carlopixelframe]

am now back to version 15.2.0 and now everything is back and as usual!

[Toullelan45]

Hi, 

I've the same issue with the version 15.4.1

I've already tried some tips from this topic but anything is working. 

I've reverted to version 15.2.0 and now it's working. 

Hopefully this will be fixed soon. 

[Kartika Rawat]

Hi all!

Sorry for the frustration. We have logged a bug on this.

Thanks for your patience.

Kartika

[Sumeet Kumar Choubey]

Hi everyone,

We're currently investigating this issue. Could you please try the latest Premiere Pro Beta & let us know if the fonts are loading properly? You may refer to this link to know more about the Creative Cloud Beta program.

Thanks,
Sumeet