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All fonts missing from Premiere Pro 2021!

Explorer ,
Aug 18, 2021 Aug 18, 2021

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I recently noticed I can't access any of my fonts in PP 2021. When I use the type tool, it uses a generic font. Then when I try to select a different font, there's nothing there at all.

 

Screenshot 2021-08-19 010507.jpg

 

I click on the pulldown menu and it appears empty.

 

Screenshot 2021-08-19 010626.jpg

All my other Adobe apps have the fonts available.

 

This is my Windows computer:

Processor Intel(R) Core(TM) i9-7900X CPU @ 3.30GHz 3.30 GHz
Installed RAM 64.0 GB (63.7 GB usable)
System type 64-bit operating system, x64-based processor
Edition Windows 10 Pro
Version 21H1
Installed on ‎9/‎27/‎2020
OS build 19043.1165
Experience Windows Feature Experience Pack 120.2212.3530.0

Please help!

TOPICS
Effects and Titles, Error or problem, User interface or workspaces

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correct answers 2 Correct answers

New Here , Aug 25, 2021 Aug 25, 2021
I've reverted to version 15.2.0, and all the fonts seem to have come back:

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Community Beginner , Oct 01, 2021 Oct 01, 2021
Hey, Sumeet! Had the same problem yesterday when I updated to 15.4 and just installed the Beta! Yes - for me, the fonts are back! Device name Editing-Station Processor AMD Ryzen 7 2700X Eight-Core Processor 3.70 GHz Installed RAM 32.0 GB System type 64-bit operating system, x64-based processor Edition Windows 10 Pro Version 21H1 Installed on ‎8/‎17/‎2020 OS build 19043.1237 Experience Windows Feature Experience Pack 120.2212.3530.0

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Adobe Community Professional ,
Aug 19, 2021 Aug 19, 2021

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Explorer ,
Aug 19, 2021 Aug 19, 2021

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Thnaks. I tried that but, unfortunately, it didn't work.

I even uninstalled and re-installed Premiere and it didn't help.

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Adobe Employee ,
Aug 20, 2021 Aug 20, 2021

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Sorry for your issue, AJV Media.

Can you try running Premiere Pro as administrator? Right click the Premiere Pro icon and select Run as administrator.

Let us know if it helps.

 

Thanks,

Nishu

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Explorer ,
Aug 20, 2021 Aug 20, 2021

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Thanks, but it didn't work. Premiere still doesn't show any fonts available.

 

I am at a loss for how to fix this, short of wiping my computer and reinstalling Windows. I'd much prefer not doing that if at all possible.

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Community Beginner ,
Sep 23, 2021 Sep 23, 2021

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I have exactly the same problem on the new version 15.4.1

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Community Beginner ,
Sep 23, 2021 Sep 23, 2021

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am now back to version 15.2.0 and now everything is back and as usual!

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Adobe Community Professional ,
Aug 20, 2021 Aug 20, 2021

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Explorer ,
Aug 20, 2021 Aug 20, 2021

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Ooh, I didn't know about the Cleaner Tool. I'll see if it helps. Thanks!

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Explorer ,
Aug 20, 2021 Aug 20, 2021

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Well, I tried the Cleaner Tool, did a complete uninstall of Premiere and reinstalled it. Still no fonts in Premiere. Thanks, though.

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Adobe Employee ,
Aug 25, 2021 Aug 25, 2021

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Could you try running Premiere Pro in a new user account and see if the fonts become available?

Let us know the results.

 

Thanks,

Nishu

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Explorer ,
Aug 25, 2021 Aug 25, 2021

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I reverted back to v 15.2.0 and it fixed the problem before I saw your suggestion. As it's currently working, I don't want to mess with it anymore because I have a ton of work to get done. But thanks for the suggestion!

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Adobe Community Professional ,
Aug 20, 2021 Aug 20, 2021

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<<All my other Adobe apps have the fonts available.>>

 

Very strange. Did you try it with a new project? Without loading the current one select "New" from the Home screen. Did you try resetting you're preferences?

 

 

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Explorer ,
Aug 25, 2021 Aug 25, 2021

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Yes, I tried with a brand new project, having re-installed the latest version of Premiere (v 15.4.1) but no luck there. The only thing that fixed it was reverting to v 15.2.0 (build 35).

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New Here ,
Aug 25, 2021 Aug 25, 2021

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I have this exact same problem. I've tried all of the suggestions (uninstalling and reinstalling Premiere, using the Creative Cloud Cleaner, running as administrator, using ALT+SHIFT to preset preferences, trying new projects and old projects), but no success. Like AJV Media, mine also only affects Premiere. The fonts are fine in the other apps.

benreeves_1-1629879004139.png

 

benreeves_0-1629878989805.png

 

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New Here ,
Aug 25, 2021 Aug 25, 2021

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I've reverted to version 15.2.0, and all the fonts seem to have come back:

benreeves_0-1629887061474.png

 

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Explorer ,
Aug 25, 2021 Aug 25, 2021

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Holy cow! This worked! All my fonts are back in Premiere Pro v15.2.0 and I can use them as before. Thank you so much!

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New Here ,
Sep 05, 2021 Sep 05, 2021

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I have the exact same issue, got tons of work to do and this is influencing my workflow.... please find a fix Adobe!!!!!

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Adobe Employee ,
Sep 06, 2021 Sep 06, 2021

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Hi there,

We appreciate you writing in. Which version of PR are you using? Let us know. We're here to help.

 

Regards,

Shivangi

 

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New Here ,
Sep 06, 2021 Sep 06, 2021

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Hi there, thank you for getting back to me it is 15.4.1

2021-09-06 15-17-10.png

 

I reverted back to 15.2 and the fonts appeared. Then updated to 15.4.1 and they disappeared again. 

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Community Beginner ,
Sep 23, 2021 Sep 23, 2021

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I have exactly the same problem on the new version 15.4.1

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Community Beginner ,
Sep 23, 2021 Sep 23, 2021

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am now back to version 15.2.0 and now everything is back and as usual!

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New Here ,
Sep 29, 2021 Sep 29, 2021

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Hi, 

 

I've the same issue with the version 15.4.1

I've already tried some tips from this topic but anything is working. 

 

I've reverted to version 15.2.0 and now it's working. 

 

Hopefully this will be fixed soon. 

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Adobe Employee ,
Sep 29, 2021 Sep 29, 2021

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Hi all!

Sorry for the frustration. We have logged a bug on this.

Thanks for your patience.

Kartika

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Adobe Employee ,
Sep 30, 2021 Sep 30, 2021

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Hi everyone,

We're currently investigating this issue. Could you please try the latest Premiere Pro Beta & let us know if the fonts are loading properly? You may refer to this link to know more about the Creative Cloud Beta program.

Thanks,
Sumeet

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