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Known Participant
September 17, 2021
Question

Alpha Glow Problem

  • September 17, 2021
  • 3 replies
  • 4072 views

I have created a preset Alpha Glow and have effectively applied it to four JPG clips in my video. It works fine on those. I have applied it to a fifth JPG clip and it does not work on those. Any suggestions? 

This topic has been closed for replies.

3 replies

Known Participant
September 17, 2021

When asking a question on the Premiere Pro user-to-user forums, you can make it easier for folks to help you by proactively providing the answers to the following questions:

 

  • What version of Premiere Pro? Premeire Pro CC 2021
  • Have you installed the recent updates? Yes
  • What operating system? Windows 10 Pro OS Build 19041.1165
  • What kind(s) of source footage? JPG RBG-8bit 72 dpi
  • If you are getting any error message(s), what is the full text of the error message(s)? NA
  • What were you doing when the problem occurred? Trying to add Alpha Glow Preset
  • Has the same media with this computer system ever worked before? Other JPG files yes, this JPG file no.
  • Did you update your project from one major version of Premiere Pro to the next, and then saw problems in the project? No, it is a new project.
  • Tell us about your computer hardware.Windows 10 Pro OS Build 19041.1165, 16.0 GB installed RAM, 64 bit, Intel core ii7-4760 SPU @3.60 GHZ
    • Is the media playing back on a fast enough drive? NA
    • Is the drive connected to a high speed port on the computer? NA
  • Are you using Mercury Playback Engine GPU Acceleration? Yes
  • Do you still have the issue when choosing Project Settings > General > Renderer > Mercury Playback Engine (Software Only)? Yes
  • Does the problem only happen with your final output, with previews, or both? All
  • Do you have a crash log that you can upload (Creative Cloud or DropBox, etc.) so we can inspect it? No
  • Do you have a project file that you can upload (Creative Cloud or DropBox, etc.) so we can inspect it? Yes
  • Do you have a sample video clip that you can upload (Creative Cloud or DropBox, etc.) so we can inspect it? Yes
  • Can you provide a screenshot or sample movie? Link It works four times between 23 and 30 seconds. It does not work at 53 seconds. It should be appearing around the inset static image. 
  • Also Helpful:
    • What other software are you running? None
    • Do you have any third-party effects or codecs installed? No

 

Also, please do everyone a favor and check the Premiere Pro FAQ list and also do a quick Premiere Pro Community Help search to see if your question has been addressed already.

Peru Bob
Community Expert
Community Expert
September 17, 2021

Can you show a screnshot of your sequence and Effects Control Panel?

Known Participant
September 17, 2021

Working:

 

Not working:

 

 

Ann Bens
Community Expert
Community Expert
September 17, 2021

Its there, but you can hardly see it as the large image is scaled down too far and the glow value is too low.

Ann Bens
Community Expert
Community Expert
September 17, 2021

FAQ: What information should I provide when asking a question

 

Jpg are still images.

The Alpha Glow effect adds color around the edges of a masked alpha channel.

A Jpg does not have an alpha channel.