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SK321
SK321
Inspiring
April 13, 2018
Answered

Anyone Else Getting No Audio Playback After Opening A Project?

  • April 13, 2018
  • 47 replies
  • 58251 views

For the past week or so, I've had a strange issue where sometimes when I open a project and try to play the timeline, there's no audio. It happens for every sequence in the project. It's not that the audio is playing and I'm just not hearing it, the audio levels don't even move. It's as if all audio has been muted. The only thing that brings it back is to solo one of the audio tracks and then unsolo it. After that everything starts working again.

Premiere Pro v12.1.0

Windows 10 64-bit

Asus Extreme4 Gen3

Core i7-4930K 3.4GHz

GTX 1080

32GB RAM

2TB SSD OS

8TB Raid 10 Storage

All drivers are up to date.

    This topic has been closed for replies.
    Correct answer SK321

    Since this is still an issue with the latest update from Adobe, I thought I'd go ahead an post a video showing the workaround of soloing and unsoloing a track to get the audio playing again. Hopefully Adobe will be able to fix the issue soon and we won't have to use a workaround.

    47 replies

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    T
    TannerW
    Participating Frequently
    April 19, 2018

    I ran into this the other day.

    New audio wouldn't play in the sequence on any track besides track 6. No signal at all.

    Copy and pasting everything into a new sequence fixed the issue. There must be something corrupting the track data on Save or Open; I'm not sure when the problem started.

      CHAOS THEORY
      CHAOS THEORY
      Known Participant
      April 19, 2018

      Same issue in 12.1 and 12.1.1

      I'm also still getting the glitch issue in both versions. Rapid glitch plays. Only solution (still) is to fill all blank spaces with audio and drop the levels, this is the only way I can resolve this problem right now, but it makes for a messy timeline.

      Sample of the issue here

        C
        chrisa97474261
        Known Participant
        April 19, 2018

        Not wanting to make any control changes, the audio is not the best. It is recorded from the iMac mic through my speakers. The video is a screen capture using QT.

        This video is sped up at times, but pretty much unedited. It shows I do not have any sound playback on one sequence, until I solo and unsolo the two interview tracks. The music track does not play until I unsolo both channels. This audio playback stuck after restart.

        I go into an unedited sequence, and same issue.

        SK321
        SK321Author
        Inspiring
        April 19, 2018

        Have you tried rendering the audio before playing it? I've found, at times, if I speed up or slow down audio, it gets glitchy until it's rendered.

        C
        chrisa97474261
        Known Participant
        April 18, 2018

        On my question it was suggested to create a new project from the sequence. That would be fine if I only had one sequence, not a herd of them.

        In any case, it only worked immediately, as once I saved, closed, and reopened the new project I had the same problem. Even going into the Multi-Cam Source Sequence and Solo/Unsolo individual Audio Tracks did not do the trick. Now I have created new Audio Tracks in the Multi-Cam Source Sequence, moved the audio clips to those and it made the Sequence work. Quit and opened and it worked.... So I think I am going to have to go into each Multi-Cam Source Sequence and create new Audio tracks, move the audio clips to those tracks, and Wallah! Hopefully    

        A
        andyc43873487
        Participant
        April 17, 2018

        I've had the exact same problem. The latest update of PP is not running very well. I can fix the audio issue by toggling the mute or solo button of one of the audio tracks while playing the sequence. All my audio starts playing. The problem comes back occasionally but if I just pick a random track and toggle the mute or solo it comes back.

          C
          chrisa97474261
          Known Participant
          April 18, 2018

          It moving the audio clips to the new Audio Tracks does not fix it permanently. Also, I am getting a buzz out of the right channel occasionally, sporadic, when the audio does not play.

          S
          superboychao
          Participating Frequently
          April 15, 2018

          It happened today after a crash due to search box, then the sound disappears even there is audio signal in the audio bar. Then I tried to solo one track then un solo it, it worked, I don't know if that is the solution, but there is something wrong.

            SK321
            SK321Author
            Inspiring
            April 15, 2018

            For me, the audio goes away completely, showing no signal in the audio bar. I've made a short video to demonstrate what's happening for me:

              jacksneogen
              jacksneogen
              Inspiring
              April 17, 2018

              Thanks. Same problem here and your solution works for me, too.

              Yeah, Adobe.

              E
              excited_Genie16B8
              Legend
              April 15, 2018

              This isn't a commonly reported issue.  You can work through the Troubleshooter below.  Maybe something will help.

              Unofficial Premiere Pro Troubleshooting Guide

              S
              simonb86702862
              Participant
              April 15, 2018

              Similar issue, for me it's behaving as if tracks 1-3 are muted but they are definitely not.  Track 4 plays fine, and all my audio plays in track 4, so that rules out anything to do with the clips, it's definitely a track issue.  In the other tracks I'm not getting levels to show up or any sound.

              Also V12.1.0

              S
              simonb86702862
              Participant
              April 15, 2018

              Workaround: So far it seems I can drag all my audio down to new tracks and it plays fine.  It's as if some tracks just wont play audio.

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