Are Intel® Iris® Xe Graphics compatible with Premiere Pro?

Community Beginner ,
Aug 13, 2021 Aug 13, 2021

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In looking for a Windows laptop, I'm finding that most come with Intel® Iris® Xe Graphics. The app specs list Iris graphics for Mac, but not for Windows. I'm wondering if anyone has any experience with these graphics on a Windows device. I'm having a tough time finding a computer with specs that work for Illustrator, Photoshop, InDesign, and PremierePro.

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Adobe Employee ,
Aug 16, 2021 Aug 16, 2021

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Hi there!

Thanks for writing in. You can refer to this article for Premiere Pro system requirements: https://helpx.adobe.com/premiere-pro/system-requirements.html

 

Let us know if you have any questions.

Kartika

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New Here ,
Nov 20, 2021 Nov 20, 2021

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Intel® Iris® Xe is not among the supported cards, would you know when Adobe Premiere Pro will add support to it? Because I'm buying a new laptop this holiday and that's the blocker for me.

 

Thank you!

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New Here ,
Sep 28, 2021 Sep 28, 2021

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I do not work for Adobe nor am I an expert but I do teach Adobe software at a College level and I have a few students who are having difficuty with Windows using the Intel discrete Xe graphics on playback. We are not certain that the graphics card is the issue but it is a common denominator between the computers and it is not, as of this writing, on the supported device list. Adobe will likely officially support this soon, if they can, and we will be able to check that off the list of probable causes of the playback issues.

Off topic - hopefully Adobe can do this faster than it is taking them to fix making poster frames on subclips.

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New Here ,
Oct 13, 2021 Oct 13, 2021

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Let me start by saying I'm not a full time video editor.  I simply use Adobe PP for personal use and personal videos.   I recently bought a laptop that I thought would be good enough to use with Adobe PP.   It came with Iris Xe Graphics.  Editing was great.  No issues at all.  I noticed glithces and pixelation in the preview but thought it was just because it's preview.  When I tried exporting my video, the output also had glitches and pixelation.  I went online and tried everything from updating device drivers, using Software encoding instead of hardware, etc.  I ran the same project on my PC which is nowhere near as powerful and it exported perfectly.   My bet is that Iris Xe Graphics is the culprit.  Luckily I'm still within a return window and will be returning the laptop and getting another one.  

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Adobe Community Professional ,
Nov 21, 2021 Nov 21, 2021

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LATEST

are any of your sources from a screen recording or smartphone?  If so, the problem may be caused by variable frame rates which can cause intermittent and unpredictable problems.  Here's how to confirm the diagnosis and fix it


use mediainfo to determine whether your source is variable or constant frame rate
https://mediaarea.net/en/MediaInfo/Download
if it's variable use handbrake to convert to constant frame rate setting the quality slider in the video panel to maximum
https://handbrake.fr
and here's a tutorial on how to use handbrake
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

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