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Participant
August 14, 2021
Question

Are Intel® Iris® Xe Graphics compatible with Premiere Pro?

  • August 14, 2021
  • 6 replies
  • 66968 views

In looking for a Windows laptop, I'm finding that most come with Intel® Iris® Xe Graphics. The app specs list Iris graphics for Mac, but not for Windows. I'm wondering if anyone has any experience with these graphics on a Windows device. I'm having a tough time finding a computer with specs that work for Illustrator, Photoshop, InDesign, and PremierePro.

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6 replies

Participant
June 18, 2022

It alway does. My Laptop-Intel NUC M15 LaptopKit using latest version of Adobe PR v22.4 and updated latest Intel Xe Graphics driver 30.0.101.1660. While I Rendering OpticialFlow - slowMotion or use LUTs It 100% Crashed ! Even I use Adobe Media Encoder (AME) Convert ProRes 422 HQ to HEVC Format crash too.

Participant
March 7, 2022

Try changing your video rendering and playback to mercury playback engine software only. Mine was on GPU acceleration as default. It is a little slower but my pc doesn't crash/freeze all the time.

Participating Frequently
March 7, 2022

I do it. But before I updated Premiere, all was even with GPU acceleration ...

Problem comes from Adobe new versions I think
GPU accelaration is default because it's necessary.

Case to follow ...

Participating Frequently
March 7, 2022

*Before I updated Premiere. All was ok

Legend
February 12, 2022

To Victor62520 and others,

 

The culprit stems from the fact that all integrated graphics steal a lot of RAM from the main system because they completely lack their own discrete VRAM. In fact, if that laptop or desktop has only integrated graphics and is equipped with 16 GB or less RAM, then the usable RAM for programs may become depleted because the Iris Xe or other IGP steals so freaking much RAM from the main system whenever any program that requires the IGP for hardware acceleration is used. In fact, some of them steal so much that the system would end up with not enough usable system RAM to run much of anything. And there is absolutely no indication whatsoever when that occurs.

Participant
October 13, 2021

Let me start by saying I'm not a full time video editor.  I simply use Adobe PP for personal use and personal videos.   I recently bought a laptop that I thought would be good enough to use with Adobe PP.   It came with Iris Xe Graphics.  Editing was great.  No issues at all.  I noticed glithces and pixelation in the preview but thought it was just because it's preview.  When I tried exporting my video, the output also had glitches and pixelation.  I went online and tried everything from updating device drivers, using Software encoding instead of hardware, etc.  I ran the same project on my PC which is nowhere near as powerful and it exported perfectly.   My bet is that Iris Xe Graphics is the culprit.  Luckily I'm still within a return window and will be returning the laptop and getting another one.  

Legend
November 21, 2021

are any of your sources from a screen recording or smartphone?  If so, the problem may be caused by variable frame rates which can cause intermittent and unpredictable problems.  Here's how to confirm the diagnosis and fix it


use mediainfo to determine whether your source is variable or constant frame rate
https://mediaarea.net/en/MediaInfo/Download
if it's variable use handbrake to convert to constant frame rate setting the quality slider in the video panel to maximum
https://handbrake.fr
and here's a tutorial on how to use handbrake
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

September 28, 2021

I do not work for Adobe nor am I an expert but I do teach Adobe software at a College level and I have a few students who are having difficuty with Windows using the Intel discrete Xe graphics on playback. We are not certain that the graphics card is the issue but it is a common denominator between the computers and it is not, as of this writing, on the supported device list. Adobe will likely officially support this soon, if they can, and we will be able to check that off the list of probable causes of the playback issues.

Off topic - hopefully Adobe can do this faster than it is taking them to fix making poster frames on subclips.

Kartika Rawat
Community Manager
Community Manager
August 16, 2021

Hi there!

Thanks for writing in. You can refer to this article for Premiere Pro system requirements: https://helpx.adobe.com/premiere-pro/system-requirements.html

 

Let us know if you have any questions.

Kartika

Participant
November 21, 2021

Intel® Iris® Xe is not among the supported cards, would you know when Adobe Premiere Pro will add support to it? Because I'm buying a new laptop this holiday and that's the blocker for me.

 

Thank you!

Kevin-Monahan
Community Manager
Community Manager
January 14, 2022

Ray,

Sorry. Try not to pay too much attention to the supported cards. That list is not regularly updated, and I've raised the issue with the team. The bigger issue is to pay atttention to system requirments. From what I read about the iGPU, with 4GB VRAM, it should work great for most editing jobs. I do not have access to the hardware, but would be most willing to help troubleshoot with anyone having problems.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio