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Participant
June 19, 2013
Question

Are the ProRes codec and .MOV file no longer supported?

  • June 19, 2013
  • 11 replies
  • 64059 views

I posted the following over at Creative Cow with no luck... hopefully I can get answers here ...

I am on a MAC - I joined the Adobe bandwagon during the great FCP migration of 2011 ... So far it's been great but...

Both Premiere CC AND After Effects CC are not recognizing Pro Res ...heck it doesn't seem like they are recognizing QUICKTIME in general (both progams are rejecting a .MOV I have with the animation codec) ...

When I try and open up a CS6 sequence in CC I get a message saying "The preset used by one or more of the sequences in this project requires third party components that could not be located." When you click ok just to get the project open, the media is offline.

When I try and IMPORT a .MOV into Premiere CC I get "The importer reported a generic error."

When I try and IMPORT a .MOV into AE cc I get "Cannot be imported- this 'MooV' file is damaged or unsupported.

When I try a test render out of AE cc the default Format is Quicktime, but when you go to the Video Output Format Options the Video Codec has the number "0" instead of a list of codecs .... and when you click on the "0" it changes to "-1". Seriously there are NO codecs listed in the Options - No ProRes, No Animation, just the number zero.

Media Encoder obviously is essentially the same story.

This seems to be a Quicktime thing ... not JUST a ProRes thing.

CS6 has no problems working with my Mac and QT/ProRes ... so I know it's not my machine...

I really don't feel like calling India today to process a refund, but if I can't get this working on my Mac I dont need to pay for Adobe CC.

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    11 replies

    Participating Frequently
    June 19, 2013

    QT / ProRes is still working without any issues on our workstations with Premiere CC.

    You might have screwed up something related to QT at some point.

    Participant
    June 19, 2013

    Clicked Download. Clicked Install. CS6 is still working perfectly with all codecs. Didn't screw with anything. 

    Participant
    June 19, 2013

    Take it easy, I wasn't making fun of you.

    If that can help, our workstations are on OSX 10.8.4, they still have CS6 installed and they had ProApps QT Codecs v1.0.2 installed at some point (and Compressor too as you need at least one ProApp installed for the Codecs to work).


    Appreciate your help. I am working on 10.8.4 as well... with the same ProApps codecs v1.0.2 from here - http://support.apple.com/kb/DL1396?viewlocale=en_US&locale=en_US

    Just finished a massive award feature project using PR/AE CS6 with a ProRes workflow working flawlessy .... but CC is not playing nice on my rig ...at all ...very very perplexing.